MyDoorView

So the office hyped up this digital directory app that’s supposed to in able us to buzz the door open for guests. Well day #1… doesn’t work. Downloaded the app, followed all the prompts and it doesn’t work. I’m not even in the directory for the building. Neither is my wife. What a let down. Even our door Pins won’t work. Thanks Hawthorne @ Traditions…how about a real call box!!!! Guess we’ll have to keep going downstairs to let guests in…thanks

I’ve been living in the building three weeks now and the stupid app is still not working. Every time I have guess me or my daughter have to go downstairs to let them in.. I’m really reconsidering my Lease.. And don’t get me started on the staff in the office, they’ve been no help at ALL..!!!

Move to a building , brand new building and most of the time the app , the pin or even the key does not work. No way to get in.

The app is so infuriating bc you have to receive a call on your phone, unlock your iPhone, then open app. The app is okay after ALL of those steps, but when you open the door there’s no sound to let your guest know it’s open. It also doesn’t allow you to add a temp code or anything else. DO NOT use this if you can help it

This App is controlled by our HOA board! It does nothing to make my guests enter gate easy. Too many steps and swipes to open gate! Too confusing for our elderly community. Should be so much better and easier to use with modern technology!!!

Neither the app nor my apartment management has helped with this app. I still don’t have a code for my friends and family to use. But, the main problem is it’s internet based and if your phone internet network isn’t working, then the app doesn’t work. So, I have to either wait for someone else to use their app to let me in or call myself using the directory and buzz myself in. You’d think that they’d give you instructions and walk us through everything instead of letting us fend for ourselves.

Android app is a way better interface. iOS is a 3 step process. Android auto launches the app. Video is distorted and jumpy on the iOS . Android is standard video size and smooth imaging.

I cannot open any doors or gates at my apartment because the app crashes right after opening it. If you want to simulate a terrible phone application, this is it. Gets one star because I can’t give it zero.

My apartment complex recently began using the service. I downloaded the app and logged in only for it to immediately crash before loading the dashboard. I deleted the app and re-downloaded it only to have the same issue. I turned my phone off and back on and still had the same issue. Not very useful at all.

I’m able to open the door for people and that’s about it. I’m not able to create pins or any of the other features the app claims to have. It’s really a shame. The app is also not very intuitive to use. It’s very basic so you would think it would be easy for the developers to fix /maintain any issues…