MyExchangeFood

I was feeling hungry and decided to use this app the order from BK but once I click confirm payment, there was a loading icon and then the screen popped up a message “Network Error”. I then was sent back to the beginning on the page. I checked my bank balance and sure enough it stole my $21.17 from me. I looked at my emails and I have no new updates regarding an order has been made or is in progress. I call the BK supervisor who works there and she didn’t see any order of mine. So now I am very mad, I just lost my hard earned money to some app and didn’t even get some food. I use my WiFi for the transaction and it has never been slow on speed. I get it if the order didn’t work, but it stole my money. This was my experience with this app. It is way too buggy and never works from time to time.

0/10

Every time I try to verify that I’m not a robot I do it right but the app continues to say “Captcha bot not match” I’ve don’t it 20 times correctly, I don’t have any vpn on or script blocking extensions so to me it’s just the app, this problem needs to get fixed, also the fact that delivery requires 15$ minimum but can’t recognize that I did go over 15 and forces customers to buy more food is wack this is another sad unfortunate feature of the app that needs to be fixed I don’t mind the 15$ and up but fix the app so it can recognize when my order is 15$ and more.

Sometimes depending on the store, they will wait hours just to get your food to you cause it’s too inconvenient for them to deliver on base themselves for $5, also for international, the call option for help is not American phone friendly.

Guam is missing in the location selection. How can I order in Andersen Air Force Base?

The app was fine, but all of a sudden everything just stayed closed. No matter the time of day, or if left it alone for awhile. Don’t know what the issue could be, but seeing how there hasn’t been an update to this app in a long while. I don’t have hopes that the issue will be addressed or fixed anytime soon, especially since apparently others also had the same gripes.

Always says restaurants are closed even when they are open, this doesn’t allow you to order anything since it thinks the restaurants are closed

The app doesn’t work properly it says the store is closed and I’ve been reading other reviews and others are having the same problem highly recommend not using this app

The app is telling me that all restaurants are closed and when I call the restaurants for delivery and they tell me to use the app and when I tell them my app isn’t working they literally hang up on me. I’ve tried deleting and redownloading but no results

Ever since the last update all the restaurants on Okinawa, camp foster. Say they are closed, I’ve tried all the steps recommended to make sure it’s not my “fault” and nothing fixes it. Don’t waste your time just use the website!