myHip&Knee

Emailed asking for help but didn’t get the help I needed. I know the steps, but the screen doesn’t come up to allow me to put in the password

This app is quite helpful and appropriate and educational! Goaraj

This is a good app for the first couple of weeks of recovery. After a few weeks some of the questions don’t really apply. Pain meds are not needed.

I found the entire process to be excellent and efficient, the nursing and medical staff were very attentive, thoughtful, detail-oriented and experienced which is very calming for the patient. Feedback from Dr Pincus and Client services was also excellent. I called in once by phone to Sunnybrook Holland Centre with a question on physio and that was surprisingly efficient and direct. Kudos here! Client Services could call you midway (day 21 or thereafter) if the surgeon normally calls you at home. Dr Pincus did call me the day after I got home, which was great, but Client Services also called the day after as well. Both are welcomed, but the calls could be spread out. I would prefer a Client Services call mid way in the 42 days recovery system. I’m not sure if this is common procedure, but having Dr Pincus calling home on my cellular a few days after the surgery was just so reassuring. The Assessment appointment was not sent out to me, but when I called in, they explained it was an ongoing IT/IS issue they are working on. Again, great client/customer service. The Sunnybrook Holland Centre app asked you the important questions and kept telling you that you were on the right track to recovery, while still keeping you connected to the hospital. I first thought the app would be annoying, but just the opposite! Very helpful technology. Just a great experience, from start to finish from my perspective. Keep up the great work! Best Regards, Brian Empringham

Working with myhip&knee was very helpful to my ongoing recovery. I have had three joint replacements and soon to have the fourth. This app has been instrumental in supporting my program and progress. It’s helps to keep me on track and encourages me every step of the way. Between the medical team, my family and friends and this app, I’m happy to say recovery was a breeze!

I had my operation 4/8/23 This idiocy doesn’t know It has only destroyed confidence and vaused stress Stop it!

The app is very good. It keeps you on track and prompts you when needed. I really appreciated it.