MyLiveRewards

This app is the least reliable phone app i have ever used. It seems to be disparate systems put together that simply don’t function fluidly. The hotel room scheduler is very bad - and seems broken since an upgrade in early Nov. 2024. Transitions between Account , Offers and Home tab take forever and many times the data is not refreshed and is out of date. Live needs to can this entire app as nothing in the app is done well.

They ask you to download the app but they don’t have the feature where you sign up for the gift reservations. Anything that requires reservation, you have to do through the website, so this app is useless.

I have an account, player card and everything. But for some reason I can’t login or reset my password

I’m lucky if the app even loads. Can’t register. Same goes for the website.

Live! Casino is committed to providing a clean environment for all our guests to enjoy. When a guest violates our cleanliness standards, they will be subject to a cleaning fee. Management holds the right to deny reentry to the property until restitution is paid in full. This is the Code Of Conduct for the casino, now lI left the casino to go to get my car, now coming back , they said you not allow, I was like why, they said you use the bathroom outside the casino floor, now you mean to tell me men can do this all the time, the Chairmen did it, oh he’s an chairmen but I have a weak bladder and you want me paid $300 to an open ground where the ground is dirt, oil, gas is all over it, Humiliation to me around your staff had your people laughing at me, Discrimination at the fullest and I will see Marylive in couple.😢

Always having to delete it and reinstall it because it either crashes or it can’t retrieve player data. Just like Live, it created a really good concept then decided to get lazy and cheap with it. Simply awful and frustrating.

I was playing the slots at live and I finally got a bonus! The bonus paid $0 for 10 free spins. I contacted the Maryland Lottery as instructed by a slots manager and the customer service rep suggested I had a gambling problem instead of explaining why the “bonus game” paid $0. It’s a bonus so it shouldn’t come up if it doesn’t mean anything. Anyways, after I complained and they basically said I had an addiction, they also took away my $15 slot credit I received weekly. It’s not a lot I know, but I feel it’s a personal attack. I stopped at customer service the last time I went to acquire about the free slot dollars and she didn’t have a clue why it stopped. She wanted to give me a number to marketing, I didn’t accept it. Now the app is offering me a $5 dining credit ( $5 won’t buy anything) and under the $5 dining credit is a 1800 number for gambling anonymous. This shows you how these people really think and work. They entice you with lights and possibilities and then cheat and make you think you’re the problem.

I’ve never had a problem with Live! They have the best promotions, best slots, events and their payouts here is great just like their customer service. I received a 3 day complimentary room here and I am very impressed! Very beautiful indeed! The view is amazing as well. Very relaxing, and peaceful. What have your casino done for you lately? Ha I can tell u what mines have 😎

This app always has problems. Log in but then it cannot find user data. I have to go to Live’s website in order to log in and see my stats.

Doesn’t work.