MyPreSonus

I am writing here, because i have so bad support on presonus website. my questions ignored. Me and many people over internet have problems with broken 1824c. You can google it. I am sure engineers know problem, but they dont tell us((

Love Presonus and what they do! This app however just decides to crash when ever it feels like. You will be in the middle of looking for a collab or the feed and it will just boot you off. It’s a shame really

This app is a waste. You can’t even play tracks that have been uploaded. Absolutely trash app.

I love Presonus so much that I have t shirts with the company logo. But this app has been highly unreliable for well over a year and it’s time to fix these issues. Playback of wave files in workspaces is a particular problem. It usually just doesn’t work even on high speed wifi. Furthermore the playback system doesn’t seem to use the IOS standard mechanisms for audio. For example, if I play an Apple podcast and start a YouTube video, the podcast playback is stopped and replaced with the YouTube audio stream. That doesn’t seem to happen when you start playing a wave file via this app.

Presonus, as a company, is amazing. Their customer care values are great, and THEIR products are even better. Their app is a great news feed when you are away from the studio, and I appreciate the ability to see all of your registered devices. I also appreciate that this app is 100 percent free to use; They don’t even collect user data. But the app is borderline unstable sometimes. I understand that it’s probably not presonus’ fault. I, in no way, hate presonus. But come on, this is an app for professionals. time is money, so spending time trying to find out why the app won’t even open is unacceptable.

I’ve had Presonus Sphere for a year and a half. I keep waiting for them to offer one single thing I care about other than renting Studio One. I love Studio One. But at this point I’ve spent more to rent it than I would have spent to own it. So I guess I’m stuck waiting for Presonus to offer something of value with this “membership”. I really believed in their concept when it launched… and then… nothing but old 3rd rate content and videos of Gregor getting paid. Oh, and this buggy app to remind you that Presonus duped you.

Won’t open. Just sits there at the person us screen. Reinstalled and no help. Garbage.

I just installed the app but it stocks in the review and suddenly jumps out of the app, please help, i neeeed this app

I love Presonus products. I have a BLA Quantum, regular quantum, a Quantum 2, a Faderport, and a DP88. After using PT for a decade I switched to S1 and pay for sphere after buying Pro 3 and 4. I rarely talk poorly about any of the products in any way. But this is garbage. Most of the older articles on the main screen do not open and if I want to reference a really old one, they disappear. I am unable to access manuals of my software but can for my hardware. I can’t click through to the Knowledgebase section to learn more about my products without going to the website. Studio One 5 says there are no videos available? Even with sphere? Cmon. Just spend a couple weeks and integrate this into sphere so it’s not just a glorified way to easily register products (which that does work well and earned the second star.)

Good concept...Not very good execution...Even worse on the QC...(Like my Spell Check)