The MySubaru App is your key to unlocking increased safety, security and convenience on every drive in your Subaru. Engineered for all 2019 model year vehicles or newer, this dynamic app connects you, your smartphone and your Subaru together to provide a wide range of handy features such as remote engine start¹,², remote vehicle locator² and 24-Hour Roadside Assistance³.
Advanced Features:
Remote engine start¹,²
Remote lock/unlock²
Remote horn/lights²
Remote climate control¹,²
Remote vehicle locator²
24-Hour Roadside Assistance³
Other Key Benefits:
Schedule service appointments
Receive service reminders and recall notices
Receive real-time vehicle health notifications²
Manage your Subaru with boundary, curfew and speed alerts²
Track your Subaru service history
Access owner’s manuals and how-to videos
Locate authorized Subaru dealers and service centres
Access SUBARU STARLINK® Connected Services
Contact Subaru Canada Customer Support
The MySubaru App gives you control when you want it and support when you need it. To create a MySubaru account and experience the freedom to explore more in your Subaru, please visit www.subaru.ca/MySubaru.
Subaru Canada, Inc. 560 Suffolk Court, Mississauga, Ontario, Canada L5R 4J7
1-800-894-4212
www.subaru.ca
¹ Remote start only available on specific model trims with CVT. Remote climate control / heated seats only available on specific model trim levels. Remote engine start with climate control available only on vehicles with keyless push-button start and automatic climate control.
² An active SUBARU STARLINK® Connected Services subscription is required to access these services.
³ 24-Hour Roadside Assistance is included in the Subaru Canada New Vehicle Warranty, any of the Subaru Canada Protection Plans and/or an active SUBARU STARLINK® Connected Services subscription.
SUBARU STARLINK® is a registered trademark of Subaru Corporation. For complete details on SUBARU STARLINK® Connected Services, please visit subaru.ca or contact your authorized Subaru dealer. Cellular coverage may vary depending on your location. Any shelter or canopy cover may interfere with GPS reception. See your authorized Subaru Canada dealer for further details and guidance, including how to activate your SUBARU STARLINK® Connected Services subscription.
You can withdraw your consent at any time with the installing of this app, with its applicable Subaru Canada’s Websites & Mobile Apps Terms of Use and applicable Subaru Canada’s General Privacy Policy as it relates to this app, by uninstalling it.
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MySubaru FAQ
Is MySubaru free?
Yes, MySubaru is completely free and it doesn't have any in-app purchases or subscriptions.
Is MySubaru legit?
⚠️ The MySubaru app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
I’m one of the lucky ones who’s been able to use this app without issues.
However, it would be extremely helpful if it displays the current status of the engine if it’s running or not, and more importantly, if the doors are locked or not. Also, to be able to activate heat on the steering wheel would be a bonus.
Instead of a delay in starting the engine (of one, five, or 10 mins), may I suggest being able to start the car by setting a specific time.
I agree with the other reviewers. It’s so useful, but at $200 a year? After my three year trial period, I’d have to decide whether to fork out the money or go with an aftermarket remote starter.
Please consider my suggestions. Thank you.
“Fatal error” messages on sign in
This app was good to me for about a year. Lately, every other time I try to sign in, I get “Fatal error. Please try again later.” That’s unacceptable when I am trying to remote start my car as I’m getting ready to leave for work in the winter. I have come to count on the remote start feature and now, thanks to the app, I can’t.
$200/year
Scam
Garbage App
Does not startup. I don’t know if it is because Apple just updated their iOS. Tried it when not connected to wifi as another review mentioned that issue. App works but only when not connected to wifi.
Doesn’t work on wifi
Finally got the app working, but only on my cell connection. Doesn’t work for me on wifi. I even tried turning off my router’s firewall, but no luck.
I’m on an iPhone 16 Pro with iOS 18.1.1
Stopped working
For the first 3 years, the app was working fine, although its functionalities are very limited. But now it just doesn’t launch anymore and trying to get support is quite the challenge. I use the app mainly to remotely start my Ascent in the winter, since defrosting takes for ever. But now I can’t.
Design is lacking and features are needed
Would love an updated design that allows us to have customizable buttons on the main page for our remote start presets.
Would also love to see some integration with homekit and the Shorcuts app so that I can create shortcuts / widgets to quickly trigger my custom presets without opening the app and Siri integration.
Not good for Canadian winters
I like the range and I like the fact that I can see that my car has started. What I do not like is that it only command starts 2 times. Then you have to go out and manually start it. I live in Canada. Winters here are brutal. I also work 12 hour night shifts and need to be able to start my car more than just 2 times during the shift. Especially when the temp goes down to -40 Celsius. Come on Subaru I know you can do better than that.
Mon premier avis
Semble bien à première vue. Reste à voir avec l’utilisation
Je n’ai pas évalué le coût après la période de 3 ans mais c’est à voir
Amélioration possible: Avoir une comptabilité avec l’AppleWatch
Useless
99% of the time it doesn’t load past the startup screen, so it is completely useless. With the app being the only way to remote start, I am completely unable to access that function. Subaru, fix your app!
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