Uploading field note issues
I am an architect and frequently use the capture app for field reports and punch walks. We use Newforma on the pc side too so I like the integration. I frequently have issues with being able to upload my field notes to the computer. It times out and grays out the field notes that I want to upload so I cannot email them. I have been using the app for 7+ years and this happens regularly. And the help you get on Newforma’s website is non existent under the “common questions.” I have called and been on the phone with them for over and hour. Most often the “fix” is to turn off your phone, make sure you are on internet, and then at some point it magically works. Today I have turned my phone off and on at least 3 times to no avail. Newforma, please fix this before 7 more years go by and I have the same problem.