Zelle
My only complaint about the APP is Zelle. I would prefer to access Zelle directly through the Zelle app or have an easier way of locating it in the link in the NIHFCU dashboard. It’s too difficult to find. Otherwise everything else is good.
Yes, NIH Federal Credit Union is completely free and it doesn't have any in-app purchases or subscriptions.
✅ The NIH Federal Credit Union app appears to be high-quality and legitimate. Users are very satisfied.
NIH Federal Credit Union is free.
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My only complaint about the APP is Zelle. I would prefer to access Zelle directly through the Zelle app or have an easier way of locating it in the link in the NIHFCU dashboard. It’s too difficult to find. Otherwise everything else is good.
Nice interface
Perfect
I’ve been a member for over three decades and I am quite satisfied with the quality of service.
Mobile deposit used to function easily, now it doesn’t work at all. Forget about getting customer service, you’ll get the run around and still have to go into one of the few and far branches.
The guys at silver spring are very helpful. They are always taking care of my banking needs. Very reliable and highly recommended. The way are an asset for NIHFCU.
Called various times and requested a manager call back regarding changes to my account that I viewed on the mobile app. I still haven’t received a call and it’s very disappointing.
NIHFCU is just easy to navigate - I am tech challenged. . Steps for activities are simple and direct. It is one organization where real humans answer and return calls to address concern.
I’ve been a member of this credit union for over 20 years. I have not had any negative experiences with them. Each problem that I’ve had has been successfully handled. Each associate with whom I’ve spoken with has been very helpful and considerate.
NIH Credit Union takes good care of their member without being greedy in its’ profit like other banks do; I will remain a loyal member as long as I live 🫶🏻