NinjaOne Mobile

False data example: I see Threats Active (5), Blocked (2) When I drill down, nothing is shown. Threats Quarantined (10) When I drill down, nothing is shown. The GROUPS filter “Doesn’t have AV managed by Ninja” shows many devices that in fact have AV managed by Ninja. There are so many inaccurate/false data items, that it’s impossible to trust this app. It is possible to send a reboot command, which is one of the few useful features. I wish that Ninja would provide a major overhaul, that includes accurate data.

MFA is broken off and on with this app depending on the update. Cannot rely on it remotely from my iPhone or from my iPad - really disappointed, wanted to like this.

Scripts do not work at.

While the core product is great the mobile app is awful. Just one example: all devices from different locations are dumped under the organization. You can not group devices and perform bulk action like running a script. Mobile app is more to use as an overview and there is no real functionality. I’m not sure what developers where thinking. Disappointed.

Fails to Launch.

NinjaOne NinjaRMM This app needs more functionality to be usable for every day technicians. Limited ticketing, and over all not the best layout. To many missing features.

SSO is broken on iOS. Just keeps looping back and forth between screens spawning new logins. Have to cancel each to get back to the first login to kill the app.

Unfortunately there’s currently a login loop that prevents the ability to sign-in to this app, essentially making it useless. Development has been made aware of the issue, so hopefully they will get it fixed soon. At the moment, the app has been non-functional for about two months.

I love this app but had to revert to native login because something is up on version 3.11.1. Also, why do you need an additional MFA with SSO that already has MFA?

As of now it is unusable. Logging in just goes into a login loop. Support said workaround is to uninstall and reinstall 👎🏻