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Useless app
4.22 out of 5
611 ratings in United States
Useless app
Ninja, and Tradovate have one of the worst platforms on the planet. You’ll be in a trade, and the charts go black. Event contracts app has error issues that occur daily at this time. I can’t close my trades out.
Too many things to mention. Starting from bandwidth “throttling” to unresponsive tech support and acc’t manager. It is like being on your own, nobody cares.
-Uncustomizable time frames? -Line charts only? -NO graphing/setting trendlines? -No way set up complex order logic, and orders are on a different screen so you can’t see where you’re going to sell? “We’re NinjaTrader’s app team, and we are here to lack everything you need!” Whoever designed this app was complete idiot as far as what is necessary for traders. It is absolutely astonishing to me given how helpful all other people on their forum and support teams have been! The app lets you modify the balance in your demo account and close orders, but that’s about it unless you are either insanely good with line charts or generally prefer to trade in a long term fashion off of Google charts… NinjaTrader is almost exclusively for day trading. So why isn’t your bloody app designed for day traders??? I mean, you honestly incur a penalty if you hold anything overnight! The app itself is not that complicated. Or useful. Deleted after 10 minutes - I will not be needing it even to CLOSE my trades because ALMOST NOBODY ON NT HOLDS OVERNIGHT! Who designed to zone out on the day of the design meeting?
I like Ninjatraders desktop app but charting with this mobile app is frustrating, especially for day trading where one wants to be able to work with multiple intraday time frames. The interface is clunky and not very intuitive. Some examples: The timeframe options are somewhat limited, especially if you like to see and trade futures on tick charts other than 500 ticks. While expanding charts to see different lengths of time possible, it is not at all easy if you need to change things quickly. I use candlestick charts. But I am red/green colorblind. The candles are in red and green and there doesn’t appear to be a way to adjust this. This makes it pretty difficult to see a chart clearly and accurately. On the positive side, Placing orders is relatively straightforward and there are a number of options for doing this. Also, some of the different views like depth, volume depth, basic info, etc is nice. I’d love to be able to use Ninjatrader on a mobile device on occasion but it needs work before that is possible for me.
Even if you turned of notifications for news and all other they keep popping up. Think about so much news popping up and you need close one by one. How boring and distracting it is. In addition changing time frame doesn’t not update chart automatically you need get out of chart and get in again to see the change. It should be improved!!!
First you can’t change your banking information once you registered, you have to email them to change or remove your own bank account details(which is pain in neck) Because support system is super slow
App asks to enable biometric authentication EVERY time you log in. Very annoying. I find the trade interface to be terrible and the brackets are awful also. Fine for checking markets and orders you placed on the desktop version but that’s it.
the app will not open it’s just stuck on a white screen. how am i supposed to make money when i can’t even open the app? fix this now.
App seems to be working fine but my set indicators keeps disappearing a few times a day. It’s quite frustrating having to repeatedly setting it up.
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298
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