I created an account on the Niview app and made my partner do the same but after the installation of the device if I try to share with her what it tells me is that no account exists on this app. After many tries, I contacted the after-sales service they helped me. But it takes them 4 to 5 days. Whenever you have problems with your camera with this app best thing to do is go to the website LS VISION and chat with them. I am writing this review because it may help a lot of people so don't lose hope. After a lot of attempts still not working and I have to give them my WhatsApp number. We did everything through WhatsApp. Now am happy with the product LS VISION 2 In 1 4G and WiFi Dual Screen Solar Camera Outdoor 4MP Three Lens Dual PIR Detection 10X Zoom Auto Tracking CCTV Cam it cost me £149 is a lot