Novo Cabs

I was charged over 50 percent more than the fare during my trip. After speaking with various customer service representatives, I was informed by the owner that the additional charge was due to heavy traffic congestion. As a frequent user of Uber, Ola, and Indrive, I have never encountered such issues; these companies typically investigate the circumstances and promptly refund any overcharges when the customer is not at fault. Unfortunately, the owner of this Novo cab company lacks the ability to resolve disputes, and despite numerous discussions, I have yet to receive a refund. I strongly recommend avoiding this app for local travel and suggest using auto services or established ride-sharing options like Uber, Ola, or Indrive instead.

Best service as compare to other apps

Kudos for having female drivers .Never felt so safe in a cab at late hours.Meenu Khan if you are reading this,you have my heart.Stay blessed.❤️

When I registered cab it showed fare between 236 to 300 but at end ended up in 457. This is ridiculous service , which electric cab charges that much ,better to go via autos and e rickshaws nova loots u .Totally dissatisfied with this much amount .

Once I booked a ride and the fare shows 143 rupees after completing my ride the driver asks me to pay 270 rupees and I opened the nova app it also shows 270 rupees ….The nova app is totally fraud don’t download this app

Worst cab ever you dont have any sense and not safe for women

Drivers are really trouble creators.... first asked to pay extra for ac even after booking an ac cab.... later came to know driver didn't mark payment as paid and now am unable to book cab

The ride was not good and price was charged

I ended up paying the double price of the booking price.