Nuheat Signature

It surprises me that with todays a corporation such as this has such a useless app. The app has minimal functionality that’s it’s almost worth not having one. You would think that it would at least have a vacation/ away mode that could be set. All it provides is current settings and energy use. The only reason I gave it a two is because the mat does heat the tile during the times programmed. The rating could be higher if it wasn’t for such an archaic app

Very primitive app that only works intermittently. If you saw the app first, you wouldn’t buy the floor system.

Should be deleted from App store. It is better for you to log on to the website directly mynuheat.com and control from there.

I installed this app today 9-12-2024 and works beautifully. No idea why it is so poorly rated so I thought I’d give others confidence to install it. You do need to go to the NuHeat website and search for “how to create account” where they will direct you to your device, which you'll log onto your home WiFi, and then type in your email address. This was the only laborious part of the setup and does take a few minutes. Once done, you'll receive an email to complete the setup.

In floor kitchen first install was so good we’ve added it to 1 remodeled master bath ,remodel 1/2 bath and new full bath. Even with cost considered the elimination of forced air resistance heat, burned dust , no fan noise and heating cable under tiled floors is safer, frees up wall space from resistance element wall or kickspace heat..L O V E. IT! William and Maro Seattle WA…tech support was always great,, pre purchase and owner install ….

Limited feature set and basic interface but after four years, it never failed, no matter which iOS update which is most important to me.

We’ve reported a bug on the energy monitoring feature to the vendor several times. It’s not possible to scroll more than once, and then the scrolling feature gets stuck. So there’s no means of tracking your energy usage more than one day: you cannot track by week or by year. This feature previously worked, and it seems as though it’s appeared in the six month old release, six months is plenty of time to fix the software bug so I don’t know what the value of the energy monitoring feature is if it doesn’t work Please fix your bug software developer, or this becomes a zero star review.

The app works but when ever you want to make a change to the room settings or zones, sometimes your settings don’t keep. It’s very frustrating.

The app doesn’t do much. It’s hard to use and the UI is from the 1990s. If I had to guess, the engineers designed it - they were too cheap to hire a PM or a UX designer. You cannot rename thermostats. You cannot intuitively set them up. You cannot copy a program to the same thermostat. “Energy use” feature is garbage - there’s no way to tell how many actual KWH it’s using let alone what it’s costing. Only tells you when it was on by the hour. This is basic stuff and it fails. The only thing that’s worse is the thermostat itself. You can’t turn it off (at all) and the only way to turn it to vacation mode is to use the app. So Nuheat is 0 for 2 on software. I hope they read some of these reviews and hire a competent team to fix it.

I used this app after installing in our secondary home for 3 years and it worked fine. Had renters in for a year so I did not hear anything from them about issues. I recently moved back in and reconnected the system. The app continues to show 327 degrees in all three units that I have installed - ?????