4.38 out of 5
851 ratings in United Arab Emirates
I tried to place and order, cart value was 1262 but while paying I got OTP for payment of 1462. I cancelled and tried again yet same. If possible I would submit screenshots. I have been using for many years and I am platinum member but they lost my trust.
I never trusted any other app for makeup nykaa is the besttttttt you can trst the products blindly
Although they have good poducts available but Everytime i shop with nykaa they never deliver it on time. Their delivery agents make fake remarks as to customer was unavailable or cancelled the delivery. This has happened to me all the time need i place order with them. And their customer service agents has no valid justification for delay or no hold of their delivery agents. We have to keep running behind them. Worst worst customer service ever.
I was happy wit Nykaa now it’s change thy are not taking care guys Nykaa is become worst now I was a prime customer if I msg customer care now thy hav blocked the access
I had worst experience with nykaa. I placed the order from 9th aug, received the shipment on 14th and found out of 8 items 4 were missing. It took more than half a month to receive the missing items, till date out of 4 I received only 2 items. Tracking and chasing the products everyday, multiple emails and calls to the customer care very disappointed with the service. It’s been so time consuming and waste while in the end I’m not at all happy with the service, very long wait. I hope this is not a normal service with careless attitude for the customer. Highly not recommended.
Received damaged products and they are not refunding or collecting the items
I paid twice Nyka is showing no orders Tey said payment declined on 20th may But they claimed my amount on 21 st may But order is not placed Now when i am checking they are saying to check with bank If u cant proces an order y do u claim the money Nd poor response You are sending the same mail response even after sharing authorisation codes
Very genuine and authentic product
I have made an order in Nyka in 10 th nov 2022 and it supposed to be deliver in 14th November and actually it’s fully paid in advance but they didn’t delivered The allocation update the slot to 15th then 16th then 17th and now it’s nothing Since 17th they have not given any update about my delivery and now in the application Also not showing anything about delivery date So I want to know do you have minimum responsibility to deliver the item which you already taken money to your pocket ? I want to raise a complaint about this in consumer court because Nyka not giving any c cancellations option and not delivering too And I’m suggesting everyone this is cheating application and you will loose your money if you paid advance without any update about delivery When you read this today pls understand my 4127 Rs still in their pocket and no update about delivery
Unable to use any coupons, not even the first order ones or any other
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Chart
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Category
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Rank
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|---|---|---|
|
Top Free
|
|
14
|
|
Top Free
|
|
74
|
|
Top Free
|
|
82
|
|
Top Free
|
|
111
|
|
Top Free
|
|
115
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