A waste of
What good is an app that is for the safety of the community when the city does nothing about what they ask us as residents and community leaders to report. Oakland has truly gone down to sh*+s.
OAK 311
Published by:
City of Oakland
Description
OAK 311 makes connecting with the City of Oakland, California easier than ever. You can quickly report non-emergency issues (such as potholes, graffiti, or damaged sidewalks), and even attach a photo of the issue. You can also comment on and follow issues that have been reported by others in Oakland. The exact location of the issue can either be pulled automatically using GPS or adjusted manually. Once submitted, the report will be directly routed to the appropriate department within the City of Oakland and you will be notified when action is taken. Community members can follow and comment on your submission. In addition, the app can be used to connect to the City of Oakland on social media, find out the latest news, check out upcoming events, and more! OAK 311 makes it easier than ever to reach out to the City!
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OAK 311 FAQ
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Is OAK 311 free?
Yes, OAK 311 is completely free and it doesn't have any in-app purchases or subscriptions.
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Is OAK 311 legit?
⚠️ The OAK 311 app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
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How much does OAK 311 cost?
OAK 311 is free.
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What is OAK 311 revenue?
To get estimated revenue of OAK 311 app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.43 out of 5
568 ratings in United States
5 star
423
4 star
61
3 star
30
2 star
11
1 star
43
Ratings History
OAK 311 Reviews
Response time
Website is not user friendly and response time to take action on issues is beyond slow. Takes months for the city of Oakland to address.
Timely response to reports
Response times to reports are not up to speed
Allendale Rec Center picnic driveway gate
In August, observed park center gate was unlocked and wide open after 10pm until morning for criminal activity and local neighborhood nuisances, at least 3 days per week. When the park is used by night soccer, basketball and baseball games are over, locking the gate is not a priority for the local park vicinity residents. An unfortunate quality of life issue for years.
Don’t bother
Reporting just for them to close the complaint and never do anything about it waste of time
Oakland 311 not very effective
While most of my service requests are immediately “acknowledged”, weeks or months can pass without action. There are so many service requests for illegal dump at Joaquin Miller Park, that the app doesn’t allow you to report a new incident in the same area. It “thinks” you are duplicating a previous report - even those from years ago. And then when the City does respond and remove the trash and solid waste that was dumped (Thank You), the app does not let you close-out the service request. This leads to the aforementioned problem.
They’re never respond why the city spend too much money in app like this one it
City of Oakland expending money up and down for this app when people don’t work or they’re not like there job
Super buggy
This app is so frustrating to use. Choosing a photo always uses the last previous photo. I have to close app and try again to use a different photo. If you are at the submission page and you press the photo, it brings you to the start and nothing is saved so you end up having to do it again. Clicking submit and if there is an error, app doesn’t tell me where there is an error. Really annoying when in submission page and you have to press “ok” in a new dialog page, just have it on the same page.
Great app. Sad failed state.
App works great. Failed state of Oakland taking a multi year nap.
Functional app.
This may be the only thing that city of Oakland got right.
Store Rankings
Ranking History
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Category Rankings
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Keywords
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Last 30 days
OAK 311 Revenue
Last 30 daysOAK 311 Revenue and Downloads
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App Info
- Category
- Utilities
- Publisher
- City of Oakland
- Languages
- Spanish, German, Chinese, Korean, Finnish, French, English, Italian, Portuguese, Russian, Tagalog, Vietnamese, Arabic
- Recent release
- 6.2.1 (1 month ago )
- Released on
- Nov 21, 2017 (7 years ago )
- Also available in
- United States, Greece, China, Japan, Canada, Australia, United Kingdom, Italy, Czechia, Spain
- Last Updated
- 3 weeks ago
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