OCBC Singapore

Making me cannot continue to register account

Using OCBC Singapore app is a nightmare. Keeping updating the app without considering user experience. Use PayNow function is awful. Can’t type or search the correct mobile number. Insensitive to the user input. Have you done UST before you launch a new version?

The one token is really a joke and super frustrating. And now I cannot add new payee because the bank only accept one token which doesn’t work in the first place.

I was using the app before, last week had a new download update push to my iPhone. Guess what it stopped working. Lost my one token and that means my access to internet banking on my phone. Not sure what QA you guys do.

Please fix this. Very frustrating. Can’t launch the app.

My iPhone4 with IO 6. Something Try to open cannot open and return back to the home page Pls fix As fast as possible

Try almost 1 week to register new account. Always failed at scanning back id. Wtf your system. Wasting my time

Worst Banking app. SingPass login is not working since Nov 2023. Less friendly app, cannot reset password. Not user friendly at all. Might want to take some pointers from SC / DBS.

Worst user interface of all the banks

OCBC really need to improve, I’m a new user and I just applied OCBC but they didn’t give me token key and I can’t use PayNow. The app have a setting for PayNow but it can’t do anything, why OCBC don’t use face recognition or SMS code verification or password verification, or email code verification???? This token key is really extra and troublesome. If I know the system work like this I won’t even care to open!