One Nevada

The old app worked just fine. This new app garbage and does not allow me to manage my debit card. As others have said, this does not allow you to lock your card in the event that it gets stolen. I love when companies call a downgrade, an “upgrade”…🙄

Paying off a credit card has been the biggest headache using this app , it takes over a day for the available balance to update , also it won’t update over the weekend , if I make a payment on Thursday it won’t go thru and update till Monday which I think is ridiculous, especially for someone trying to boost their credit and use the card more often

The new version of the app is hard to navigate. Before, everything was laid out pretty simple. It was easy to manage my card, find my account number and limits, etc. The new layout is annoying, I can’t find anything. When I call for help, the bot sends a link that doesn’t even work. Please make the app easier to use, it was way better before this new layout.

Way less user friendly, it’s nearly impossible to properly navigate it. They also took away our ability to lock our cards, why would you do that? Now if my card is stolen people can just buy whatever they want because I cant lock my card. This is ridiculous.

I’ve been with one nevada for 31 years since it was NFCU, I don’t know what is going but I am not showing any transactions on my checking since 12/11/23. I contacted the bank and also went in the office to see what’s happening. They show all my transactions but not on my end. I’m about to leave if they can’t figure out how to fix this issues.

I am so unhappy with this new app - it’s slow and clunky… The pages load slowly and the layout isn’t user friendly. Too many toggles to get to the information you need and there are numerous glitches even months after it has launched. I don’t know if I have a setting wrong but why is my opening page now transfers vs. my account balance. It needs work!

Can’t transfer funds from my primary account to my savings account, an incredibly basic function that doesn’t work.

Where do u go to lock ur card ???

I just opened up a bank account with One Nevada Credit Union. I’m trying to utilize the mobile app and register my information but it’s keep giving me an error? Someone able to assist me. I have my account information and everything needed to register but it’s not letting me get past the enroll now because it’s saying there’s errors but all my information is correct.

I have reward checking. It seems they forgot to add a tab to claim your reward cash back money. Impossible to find. Had to call to claim