One Step GPS: Live Tracking

App doesn’t update when you add new vehicles to your fleet

By far the best gps device in the market it dose everything you need And the most important is a customer service they always answer your phone they very helpful and very friendly they listen to you suggestion and they always work to improve their service

No contract and great service. Love it ! Easy to use especially when you go shopping and forget where u parked ur car in a lot the size of a football field !

When you are zooming in and out of the map your location and the car’s location moves around on the screen.

I have three vehicles with these trackers, the app on my phone has failed to load for two weeks which obviously defeats the purpose of having gps in the first place. Use a different device!

These people are absolutely ridiculous I am asking for them to cancel my subscription three times already and send me a return label for a refund. As soon as I ask that they bounce me around a different “departments” and then clean their gonna send a return label and never do. They keep charging my account and I had to file a fraud claim with my credit card company. Choose any other company besides this tracker doesn’t work well and they’re Apple operating system is the equivalent of windows 95

Not only does this app not work well it does automatic shut offs on our rental boats in bay causing customers and there family’s to be stranded dangerously out on water luckily the fire department was able to cut one of the wires to get it to stop turning on and off leaving out in middle of bay in dark with no lights.. please avoid this app and the people that work there they continue to blame us and not take responsibility. The app sends false geo fence notifications that our boats are roaming around in middle of night I called the water police got the police department looking for a boat out on water thinking it was stolen. Luckily they didn’t charge me after we discovered it was app going hay wire!

I would like to commend their excellent customer service. Very personable, patient, and knowledgeable staff. Nick went above and beyond. Very honest and no gimicky sales tactics like what you would expect for a similar product. They have answers to all your questions and an excellent product. Thank you

This service is great and give it a 5 star review but the latest update to the app has now caused an issue where I cannot drag down on the map to see further north. It just pulls the window down and goes back to the login screen. This is new since last update. I am using an iPhone XS.

The ordering process was wonderful and super easy. Marina had me up and going within 48 hours after speaking with her! Installs take less than 2 minutes and you are tracking right away. Great affordable solution that WORKS!