Ooredoo Kuwait app provides you a quick and easy way to check your balance, Recharge your prepaid numbers, Pay your postpaid bills, Transfer Balance and Shop the latest exclusive offers & exciting deals on mobiles, devices and Shamel, Xpress & ANA SIM plans or even get an eSIM.
Through our App, you can Manage all your lines at once, Track your minutes, SMS & internet usage real time, and stay connected by purchasing Addon bundles. You can also customize your ANA plan to meet your needs
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I was called in november whether I wanted to extend my year contract that ran out early december. I declined the offer since the reception capacity is regularly bad. So I assumed my contract would simply end, just like any other professional provider.
To my surprise I get another call 3 (!) months later that I haf to pay to allow (!) me cancelling my contract, and I had to go to a shop. So I went, they entered all sorts of details and gave me a paper that I would be called again if I were to be sure to cancel (!!).
When I asked whether the visit and cancellation were effected in the shop they confirmed with 24hrs processing time but that I would be called anyway.
To me the process is cumbersome and gives little confidence in quality service.
Highly not-recommended.