OpticsRE

The app is not working anymore, and OutBack apparently isn’t concerned about fixing it

Can not login in with this version

App doesn’t work. Not really sure why a company that focuses on critical energy needs would build something so terribly unreliable and clearly unsupported. Compared to other manufacturers and systems out there, leaving a product like this out in the wild just makes Outback look worse and worse.

Can't login. It says "something went wrong. try again later". I've uninstalled and reinstalled the app. I've tried using the "forgot password" feature (even though I know the password) - same error.

Doesn’t remember credentials then it doesn’t work after entering them.

Very bad! Clumsy, it requires several minutes to connect and 80% of the time provides an “error” message and does not connect at all. Their equipment might be good, but most like the app and site… are NOT user friendly and are NOT stable at all… my next system will NOT be Outback.

New owners killed an important app for outback system owners.

I used this app for a while. And just recently this year the app will not let me log in. It simply doesn’t work. Recently there was an update and I want the old one back. How can I do this. I can’t report a problem because it is a free app. I know I can still see my power but it requires me to log in through the internet to see

Outback was sold and transferred to new location in TX. The whole backend for this app was shut and isnt in service. Why the app still available.

I started using this app quite a while ago. It seemed to work flawlessly. Had a few more updates and it worked even better. And then all of a sudden a couple months ago it stopped working all together. I tried to add in my credentials and it says “something went wrong“. I haven’t been able to access my system through the app for sometime now.