Optus Sport

The app is not too bad. But this is a good example of where technology and policy clash. The thing is saturated with ads. Even abbreviated highlights packages (9 mins) gets you before and half time ads. To make matters worse the ad sales people at Optus clearly can’t get enough potential clients, as you get the same ad back to back. Stan and Prime both stream football with only the sponsor’s message (fair enough). But for some reason Optus both wants you to pay to view football and pay to view their ads. Insanity. The moment someone else gets Premier League you can bet that people like me who have an Optus bundle will leave. Would it kill Optus to give us a good viewing experience?

I’ve been a subscriber for several years now. I continued to pay during Covid even though there wasn’t much football on. Now the price has risen and the quality continues to fall. No mini matches for the J league. Only a small selection of mini matches for the premier English women’s competition, the WSL. On the other hand a full range of mini matches for the FA cup, which despite its history is largely small town/suburban in the early rounds. No La Liga suddenly. The 3 or 4 minute “highlights” are an insult: no team news or other intro at all. As I don’t have hundreds of hours to watch full matches I’m just not getting my money’s worth. And the Apple TV App has deteriorated. Huge game thumbnails, making scrolling cumbersome. About 1 replay game in 3 an ad at the start of the stream will crash it. Any attempt to pass it in small increments takes the stream immediately to the second half! I contacted “help”. But was just given the “make sure your system is up to date…” rubbish. The reply function in the app didn’t work so they closed the case. Optus obviously just doesn’t care and there’s nothing we can do about it. Edit: no response from Optus; disappointing but not surprising. Now, every single mini match stream has the Guinness ad at the beginning, and EVERY SINGLE TIME it stalls the stream, which then takes some effort to restart, which instead of moving in 10 second increments usually defaults to the second half! Fix it please, while I’m still able to be polite. And also fix the help reply function in the app. $25 a month for this. Sigh……..

This app is borderline uncastable at times. Chromecast, ApplePlay, all of the options, the app turns into a potato and refuses to load, and if it does eventually start casting, it buffers every half a second for about 6,000 minutes. Don’t have this issue with literally every other app I use. It’s just Optus Shart. Fix it you muppets

Have had it for years, and each year is more disappointing than the previous. Premium price for subpar product. Ads are overwhelming and ruin the experience. There are always glitches and buffering issues even at 100mbps speed. There is never a game you watch does doesn’t have stuttering or freezing. Netflix hasn’t stuttered in hundreds of hours of viewing at 4K quality. I can only hope Stan gets the rights next time. I will keep hoping..

During EPL press conferences you cannot hear the questions that reporters are asking. Sooo frustrating. I end up switching to YouTube instead where for some reason you ARE able to hear the reporters questions. It’s not rocket science…

Optus has shouty repetitive ads as often as they can. There’s also banner ads during play, which is totally unacceptable given the premium fee charged each month

If you want to spend your hard earned money each year for a sporting app to constantly crash, freeze or get stuck on a black screen and nothing you can do unless deleting the app and re downloading then buy this app. Awful experience. Wouldn’t recommend

Optus Sport is a joke. You pay a premium for endless ads, unskippable ones before, during, and even embedded into full game replays. Critical moments are ruined by ads taking up a third of the screen, and you can’t skip them. Save your money.

I have the app on my tv, it’s poorly designed and is difficult to navigate around. My biggest gripe is sitting through 4 minutes worth of the same ads to watch a match replay. They include all the pre match talk before the bigger games which you can’t just skip past, you have to fast forward, sitting through potentially another 4 minutes of ads again. By the time you get to the kick off you been watching 3 sets of 2 minute ads. The same ads as well. Then they show another 2 or 3 minutes worth of ads at half time, which you can’t skip. I’ve found the app shuts down half way through a game, so I have to restart it, sitting through all the ads again. Optus are a cancer on the sport and don’t deserve to show the premier league.

Worst streaming service imaginable - pathetic. Dropped out constantly during EPL stream - no doubt Optus will blame poor internet connection - they’re right as we have Optus NBN too!