Orderly

this app had some potential… And I mean barely any… before it’s recent update. After the update, pretty much the only features that work for us are now obsolete. It makes no sense how to use, the experience is totally busted now. What a waste of my time. now there is no way to go back and edit anything and it bumps you out of uploading quite often. when you do get through- it seems to fail about 50% of the time.

It works great for keeping track of ingredient price fluctuations. I catch my distributor on it all the time now because Orderly alerts you if any prices have gone up. It’s great for inventory and ordering food and automatically downloading and tracking your invoices (if your distributor is compatible). Even though it has great value, I do still think the monthly price is too expensive. That would be my only reason for leaving. If I found something with similar functionality, I’d give it a shot just because Orderly is overpriced with their subscriptions.

Please hear me out. When it comes to business inventory apps, this one is the worst. The program itself does not work in any way. It was downloaded onto 3 separate ipads/iphones on 3 separate apple accounts and not one of them was able to add inventory, input quantities or take pictures of invoices in order to track food costs... the main reason why this app would be downloaded. I kept getting error messages with different codes that would freeze the app or not allow me to continue, and after troubleshooting with Orderly I realized it was a huge waste of time and it still wasn’t working so I deleted it. I really regret downloading this app as I keep getting harassed by Orderly employees via email, phone, or any other channel in which they acquire your personal information for... even though I have politely asked many times that I do not wish to be contacted again. They also do not have a link to unsubscribe from their commercial email which is actually illegal under the CAN-SPAM act and carries a hefty fine of just over $40,000. Hopefully someone from Orderly will see this and realize these aggressive intrusions are not only going to turn current users away but also keep any users that delete the app from ever giving it a second try. Hopefully I will not have to pursue a claim against Orderly beyond this review. For those of you who got this far, thanks for hearing me out.

Downloaded the app to see how it would work and if it would be helpful for my bar. Started receiving multiple daily calls from sales reps-not okay with this. Blocked the phone calls and deleting the app.

The second I signed up, they called me within 5 minutes of doing so, had googled me, found an article about me, and asked me about it and if I had 20 minutes to talk about the app. Really creepy. To the app creators: No restaurant owner wants to talk to you for 20 minutes while you pitch them an overpriced app for which they can probably figure out the features themselves. They called me relentlessly. And finally called me on a private "No Caller ID." Final straw. I told him we weren't interested in moving forward at this time and he actually asked "Did you even explain the app to your boss or did you just tell him you found a cool app?" Then mansplained to me all over again what the app does. No thanks.

Having my invoices in the palm of my hand is awesome. My suppliers know I use Orderly and they sharpen their pencil!

Great app! My favorite part is the price comparison.

Great interface, regular updates and introduction of new features, responsive support - what more could you want?

I love the fact that I can now see local prices for restaurant supplies. Now I have the upper hand with suppliers!

I wish I had more time to spend writing a review but this company has wasted so much time I don't have. Spent hundreds of dollars and countless hours in pursuit of future time savings and ease of inventory but they could never follow through. Terrible communication and glitchy app, charging double the promised rate and nothing but excuses.