Palace Rule (蓝颜清梦全球版)

I enjoyed this game first but I decided to stop playing this game due to their extremely poor customer service. Don’t buy any coins from them. They kept saying I didn’t pay for that and denied my access to the game after charging me multiple times!!! They asked me to pay additional due to their system errors. The customer service kept repeating themselves and ignoring my concerns. Avoid this game at all costs

I’m only giving it 4 stars because it doesn’t have auto translate like some of the other games that I’ve played. It’s hard to compete in alliance based events when people can’t communicate.

骗子

Avoid this game unless you’re okay with your paid “VIP” and progress being lost all of a sudden. When the game company messes up or have a bug out, there’s no compensation for losses, close to none customer service with unacceptable delayed response. All due to no fault of your own. They don’t care about the amount of gold you purchased to be “VIP”. They’re here for quick cash out not long-term game loyalty. In a way, it truly is a scam. It’s been how many times. First the huge backlash of Apple ID users‘ accounts being deleted out of blue. If you don’t have a friend also playing alongside you and your personal contact handy outside of the game, you’re screwed. Because they wanted you take the initiate to contact, to provide two pages of data to customer service. After all that, said “compensation” never materialized. Not a beep. Like it never happened. Now the server merger. A month out from the end of “log 10 days and receive 5-star set” just got cancelled altogether. Dress-Up Queen skipped 20 rounds, and the others skipped multiple rounds. Putting new servers being merged at a even greater disadvantage. No amount of gold you purchase out of pocket could make up that difference. Again no fault of your own forcing you to either spend or quit the game leaving all the hard-earned money in trash. Also do expect to occasionally delete and reinstall, close and open multiple times just to log on.

Customer service is terrible. If you have any issue or concerns you will never get a hold of CS for ANYTHING. I can guarantee you that. If you plan on spending money it’s most likely because you want to boost your power. Palace Rule likes to merge servers to get rid of inactive players. This can knock you top from being in the top 5 in rankings to top 20. So all the hard work and money you spent to be on top on the rankings WILL be taken from you and it’s pretty much starting over. Save your money. Unless that doesn’t matter to you then spend away.

Lost all my records after updating the app and customer service isn’t responsive

I am playing this game for the first time, playing for almost a few months, although there is not a lot of money, but I am also in the game to keep this part of the play, but play to the back, you add Allies and friends, they will slander you in it, so that players all over the world can see that they insult you. The quality of the players in this game is not very good, what words and things can be done, this game experience can only be really bad. If I had known that, I might as well have played another game. What a terrible game!

I have had this game since they launched a few years ago. My account was linked to my IOS account. I hadn’t logged in for quite a while but when I did….my account is just gone. I had easily spent over $100 over there years buying things here and there. All my clothing and accessories pulls gone. Rank gone. Everything gone.

I’m unable to login my server for the first time in 3 years due to the most recent update. Please help!!! My alliance needs me! I have cats to feed. Please help.

PLEASE DO NOT spend any money on this game! The developer has their own V0 player with endless resources to play against VIP players. Many of V0 player has more resources than V10+ players, those V0 players also knows the coming alliance competitions and cross servers competitions. 華人姊妹們，請不要浪費充值，因為這個遊戲啊公司有托，你充值再多也玩不過托，這些托有用不完的金幣，幾乎可以換完大部分活動的衣服，除了要充值才能換衣服的活動. 這些托都好可以提前知道每次聯盟榜和跨服榜什麼時候來，你就突然在某期的爭妃榜上幾乎看不到他們的名字，你就可以猜出應該是聯盟榜或跨服榜來了，而且每次都很准喔.有幾個低V玩家的V級別有一年多都沒變，可是每次都可以看見她穿只有充值才能換來的衣服，如果經常充值換服飾，為什麼VIP沒變化？ 這個遊戲非常負面，專門開設‘消遣’活動，讓玩家詛咒對方，給對方換醜妝，要恢復容貌的話就得花100金幣，而且有很多印尼人經常在世界裡叫囂著要在這遊戲裡打倒華人，所以很多低V或V0的華人經常被印尼玩家消遣和欺負. 我們服的很多姊妹們想遊戲方投訴了好久，一次都沒得到回復過！我們真的覺得自己是花錢買罪受！ 華人們，在你們決定花錢充值時，請認真思考自己真的要花錢買罪受嗎？ 我們有8個V8+的姊妹合算了充值金額，已經超出百萬美元了，足夠我們向Apple 和遊戲方提起訴訟了！