ParknPay

Seriously? This is what—2022? Too bad to waste my time to describe. Park somewhere else before trying to accommodate this worthless piece of software.

I hate this app it makes me want to run myself over with my own car. If I could give it less than one star I would because it deserves -7 stars but sadly that’s not an option. I hope this app gets canceled and is gone forever.

I signed into the app as soon as I got to my friends apartment. There is always a message that says check your emails and if you don’t get one, then call the towing company. This was one of the few times I didn’t check it and of course it didn’t go through and I got towed. This app malfunctions on a normal basis and I know multiple other people this has happened to. This is ridiculous.

Used it to park, charges way too much! Interface is bad

Paid to park at 8:57 am, my vehicle was towed at 11 am. I was told that my permit expired at 8:59 am. So I paid $3 dollars to park for two minutes and then $110 to get my car from the impound lot! There’s no contact number for the company and they will not respond to my emails.

The App doesn’t allow users to select upcoming time options to pay for overnight parking. I literally have to stay up or set an alarm to wake up and submit parking payment at 10pm. Horrible app and inconvenient process. Businesses who are enforcing the usage of the app obviously have no clue or don’t care about their guest’s experience.

They never send me the confirmation but got charged and the towed my car. They just don’t sent the confirmation email, so they have an excuse towed you car and on top of that they charge you? Crazy

Many of these issues mentioned people are all true. Most frustratingly is that in my situation it gives a lot of power to towing companies and zero responsibility to the owners of complexes that use the program. In my situation there was a row of Parknpay spots and then 4 that had no Parknpay signage on them, no white paint on the pavement indicating it was. I parked there and proceeded to set up the Parknpay anyways just in case. Car was towed in the morning and was told by the office at the complex that i’d need to take it up with the towing company and that if you show them the receipt I should be fine. Went to the towing place showed them the receipt and was told that I’d need to pay 110$ anyways and that someone had to pay and it was up to the office to have distinguished between spots. This was an outrageous ambiguous experience and honestly the best way to improve this experience is to revert back to classic in person parking meterage with a man behind a desk or a parking pass machine you slide a bill into.

This is literally the worst parking system I have ever used. Every time I or one of my friends has used it we have been towed because the app does not work properly. The only reason I gave the app one star is because I couldn’t give it zero

We are starting to use this app for parking at our student center. I was able to create an account with my email address and save my car info very quickly. It seems easy to use so far.