Partners 1st FCU Mobile

It isn't full of graphics and pictures, but it gets the job done and is easy to navigate. I have used it for a few years with no problems.

When the pending amount is not subtracted from the available balance it could be misleading and cause an overdraft. I hope this issue will be addressed in the future

this upgrade made paying credit card harder and is NOT better than previous version. this is a hassle! not for nothing it’s shady that the new app is getting the positive ratings from the old app ! any of the new ratings are honest and all the 5 stars are from before this disastrous “upgrade”

Not super user friendly, by far the worst financial institution app I have ever used.

The app used to be good. Within the past week they updated their entire banking system, and I’m not happy with this “new system” at all. Now the banking is set up very differently and it literally won’t even show the credit card balance unless you log in, click it, then it sends you to this external website for the balance/for paying it off. It’s so much more complicated, to the point where my husband and I may even just switch banks at this point. We liked how easy and straightforward the old system was, then upgrading it was a complete downgrade in my opinion.

Partners 1st has been my bank since I opened my first bank account. I’ve always had a good experience with them and even convinced my wife when she was still my girlfriend to switch to them because of how great they are. Unfortunately, their app has gone through an update and my experience with it is unsatisfactory. In its previous state the app was easy to understand and navigate, now I can’t even tell how much I’ve saved from my last paycheck let alone what I need to pay off on my credit card. I hope they change the app to where things are much easier to understand.

We started with Philips/ Magnavox in 1990, with Maggie Provost. Our factory had a branch in the building. Top notch. When we moved, we started on line with what had become Partners 1st. They have been rather innovative and out front with features that made on line banking easy. As time has gone on, +35years, there have been bumps along the way, but nothing that would cause me to leave. However, I don’t use the phone app much.

I opened a new acc in orange va and they were many thanks missy

I’ve not had any issues that cause alarm and overall it’s a simple app to navigate. My only issue is the mobile deposit limits.

Can’t log in, can’t use forgot password, went to the branch. The info they gave me did not help.