Peakon should be more interactive
The Peakon survery should be more interactive and help people express their grievances and the remarks which are made are taken into account and implemented in such a way that the company makes notable progress and the areas of improvement are covered and all the bases are touched upon. Also the remarks should be taken as a positive feedback and discussion should be done on a regular basis based on the feedback be it negative or positive and the management should consider all the grounds and not take them literally as a scorecard basis and try to judge the situation based on scores alone but also based on the remarks. Peakon survey should not be a mere metric based opinion tool where the feedback is taken in such a way that it is generalised and then the management is given a general opinion and feedback.