Description

The PTSB app is a secure, fast and easy way to bank on the go. It offers a great range of features to make accessing your money and controlling your finances effortless, giving you the time and peace of mind to get on with your life!

If you’re a PTSB customer who’s registered for Open24 Online Banking you can enjoy:

Simple and easy access to your accounts:
• Log in quickly using your PAN (Personal Access Number) or TouchID / FaceID.
• Quickly access the most used features.
• Check your current and available account balances and other important information.
• Access your recent, pending and historical transactions.
• Apply for a Term Loan, Credit Card, or Overdraft.
Open a Savings or Deposit Account.
• View eStatements.
• Update Open24 desktop site password.
• Freeze your Visa Debit or Credit Card.
• Report your Visa Debit Card as lost/stolen and order replacement.
• Replace your damaged Visa Debit Card.
• View or unblock your Debit card PIN.
• Quickly add your Visa Debit Card to your Apple Wallet Directly.
Banking on the go:
• Instantly transfer between your accounts.
• Transfer to your existing payees, and on tablet devices you can now add new payees. Schedule payments to be made at a future date.
• Send Emergency Cash to an ATM: you or a friend can collect funds from any PTSB ATM – without the need for a bank card (charges apply).
• Make payments to existing bills and add new bills. Schedule bills to be paid at a future date.
• Set up a standing order.
• Transfer to your existing international SWIFT payees. These payees can only be set-up by visiting a PTSB branch.
• Manage payments i.e. view or edit details for existing payees, bill payments, standing orders, direct debits and future dated payments.
If you’re not a PTSB customer you can still use the features outside of login including Branch/ATM Locator, Currency Converter, and help/contact information.
Accessing the app:
• To log in to the PTSB app you’ll need to be a PTSB customer who is registered for Open24 Online Banking. To register for Open24 call us now on 0818 50 24 24 or +353 1 212 4101.
• To access some features you’ll need to enter a security code which you’ll receive via SMS to your registered mobile phone number. The following country codes are excluded from this service +53 Cuba, +98 Iran, +964 Iraq, +95 Myanmar, +963 Syria, +249 Sudan, +850 North Korea. If you are not receiving your code, or to register or change your mobile number, call us now on 0818 50 24 24 or +353 1 212 4101.

Terms and conditions apply. Find out more at https://www.ptsb.ie/everyday-banking/ways-to-bank/mobile-and-app-banking/
Permanent TSB plc trading as PTSB and PTSB Asset Finance is regulated by the Central Bank of Ireland. Permanent TSB plc is a public limited company incorporated in Ireland. Registered number: 222332. Registered Office: 56-59 St. Stephen’s Green, Dublin 2, D02 H489, Ireland. Permanent TSB plc is tied to Irish Life Assurance plc for life and pensions products. Irish Life Assurance plc is regulated by the Central Bank of Ireland.
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permanent tsb FAQ

  • Is permanent tsb free?

    Yes, permanent tsb is completely free and it doesn't have any in-app purchases or subscriptions.

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    permanent tsb is free.

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User Rating

1.65 out of 5

46 ratings in United Kingdom

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Ratings History

permanent tsb Reviews

Shocking.

Alianoelle on

United Kingdom

The app has been broken for weeks. I can’t get access to my money and they could not care less. Cannot wait to get my money out of this country.

Dreadful app. Everyone should be ashamed of themselves.

mikei589 on

United Kingdom

Still no Touch or FaceID. Terrible scrolling through transactions, the absolute basics of a banking app. This app is a mess. It’s like a trip down memory lane on how apps used to be about 10 years ago and has learnt nothing about how an iOS app should be designed in 2024.

Big improvement!

Fox-lair on

United Kingdom

Having felt that the old app was much in need of a ‘shake up’ I now find the new mobile app a much improved model in terms of visuals, accessibility and navigation. Very happy!

Better, but still bad

jdowning640 on

United Kingdom

No Face ID. All your transactions are held inside a small little container that requires a PhD to work out how to navigate. To see a few more transactions, you have to re-authenticate every time? Screen randomly freezes requiring app force close. You can’t go back to transactions from a couple of years ago. Awful app unfortunately, but not surprised. Will be switching everything over to Revolut. This app could learn a bit from the likes of Monzo, Starling in the UK.

Extremely poor banking app

Robbo 1988 on

United Kingdom

It’s the glitchiest one on my phone. And you need it to bank on your laptop. Plus, they’ve now upped their current account charges as of September 23 quite significantly. Bank with someone else

Better and worse

Moirajane on

United Kingdom

The latest update is an improvement but there are two serious flaws: 1. No face ID. This is a serious failure for 2023 2. I can now only see four past transactions. Whatever I do with the "filter" has no effect. This makes the app almost unusable. Developers - PLEASE, PLEASE, PLEASE install Face ID and cure your filter asap. It is almost.gwtting to the stage where I am going to dump this bank and move to my 3rd choice - AIB.

Very poor

AndrewFtrggg on

United Kingdom

Very poor app, you regularly need to open and close it multiple times just to sign in.

Poor design. Unable to login.

Ash2911# on

United Kingdom

Unable to log in most of the time! Have to keep deleting the app and re-install it

Old school

thewildflower on

United Kingdom

Not a very modern system. Old design and functionality. Hard to see transactions clearly and efficiently . Lack of support in general from the bank however banking in Ireland is poor generally all round no wonder people immigrate. Awful that they charge aswell shocking tbh never have that in the uk especially for such a basic account

Laughable

Jjjjwells on

United Kingdom

You need to put your mind in the space where apps were only new. If you like a bit of retro nostalgia you will love this app. Jokes aside, it is beyond awful. Can’t believe this is associated to a major bank in 2023. Clunky and ridden with error messages. A total embarrassment.

Store Rankings

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Category Rankings
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Category
Rank
Top Free
9
Top Free
301

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