PetFon

Is the company even in business? App barely works. Barely. Crashes frequently upon using half the features!👎🏻👎🏻👎🏻

Controller stopped working (won’t charge). Never seems to have any sort of maintenance or firmware updates for the actual tracker….

My human is very satisfied and pleasantly surprised with how easy it was to register and establish an account. Within minutes my tracker was set up and ready. He says the app is user friendly and the location display is accurate. Hopefully he’ll never have to track me down, but the peace of mind in case he does is worth it.

When it works it’s great. The app cannot deliver the GPS file successfully, the sounds become corrupt, and location fails often. New firmware was just released and it made things worse. How hard can it be to fix these problems? Also offline maps are now broken.

The company had a great technology until it doesn’t work. We have used the PETFON daily for the last year and was very satisfied. We live in the country and once the dog realized that we could find him after he took off he stopped leaving the yard. BUT now that the unit stopped working we can not get help from customer service. They might have a post office box in the USA but their tech help is somewhere in Asia. Long delay in communication transmission and their agent does not speak English very well. Very frustrating. They used to have great service. Now we have a useless dog collar.

This tracker was a huge waste of money! It simply does not work. Could not get a refund. When I first got it I thought I was doing something wrong because it would only hold the signal for a very short time. I did everything I read to do but kept getting the “get closer to last known location” message. Hard to do when the dog is off running around. When she comes back I try again and it just doesn’t work. I have messaged the company numerous times with no response from them. SAVE YOUR MONEY and search for something else.

Bought this $240 device and the app wont let me register

I am done with this, there are endless updates that seem to do nothing as far as accuracy goes and when our pet has the tracker on bounces all over the map. When I first started using the tracker it was pretty good, some bouncing around but usually within a small area where my pet is, now we are talking 100's of feet at a time. Junk, don't buy the tracker.

Tracks my pet even in the woods. I especially like the customizable call where you can record a come here command and send it to the collar receiver so the dog hears YOUR voice and responds to it even at a great distance. I can even use this option inside the house because we have 4 floors and I never know where she can be hiding.

The register page is broken.