PetSafe SMART DOG Trainer

Don’t waste your money not only does the charge last only 25 to 30 minutes I can never get thd phone to find the collar I didn’t realize there was no manual control as i had thd same issue with other electronic products that required u to use your phone . I am returning this for a refund

My boyfriend and I have been sitting here for over 2 hours trying to get the app and collar to connect. We’ve tried calling the number and it doesn’t work. The app is useless and won’t let us use the live chat or submit a complaint either. The instructions also say how to reset the collar and we can never get it to blink 5 times. Serious waste of our time and money.

While trying to use this to train my dog, constantly interrupted with rate this app!!! While trying to use the training tools to train my dog.. so dumb!

Started zapping my dog repeatedly without me touching the button! Horrible product, will be returning tomorrow.😡

Don’t waste your time! won’t connect to collar… Waste of money! Buying from Chewy

I wish this app offered notifications like when the batter needs to be charged.

After using one day, it seems to do what it’s suppose to. I am a little discouraged that there is no way to see how low the battery is and/or if I need to charge it. Also, we have an issue of it not working with an Android Ae10, which is what my husband uses. The app works on my iPhone XR, but the idea was that my husband would put it on his phone.

Have used on my rescue dog first to stop running off; 2nd to stop chasing after cars coming and going from our house; and 3rd to learn parameters of camping spot. Had to shock her twice in the beginning but the tone signal is all we need now. Luckily she’s a very intelligent dog. After update of software though I cannot see battery status

Bottom line, collar works great so I would try one with a remote instead. Range is closer to 30-40 yds not 70 yds. App has to reconnect anytime you open it or your phone goes to sleep. It is not very functional for passive trading like a walk because my phone would go to sleep and take 30 secs to reconnect same thing for passive training in my backyard.

I was having so much trouble keeping up with my dogs quick erratic behavior problems. Each situation would be so quick and so fast that it was out of control immediately until I started using this chain system.I showed him that I was carrying it around in my phone when I put it on him. I gave him a good boy beep a few times and praised him and then simply explain to him that he had to now listen to me or I was going to zap him.Well he gave me a funky little look that told me he completely understood me. It only took a couple situations and now he is a good boy almost all the time. Of course, I’m sure I’ve ran into other situations where I will have to use the zapper or the buzzer, but it sure works! It’s so great because he loves hearing the good boy peep and getting praised after he’s a good boy or just because I want to praise him. I hardly have to use any vibration or shocking at all because he listens to me now. 😁