PetSites

The app is okay if it works, I try to log in and it says Error 404. I can log in on my email but can’t on the app. 🤷🏻‍♀️

Don’t waist time downloading this crap app. When opening it gives a msg “ denied “ then after that goes away it doesn’t accept username and password. Trying to reset password is a joke ! WORST APP EVER !

This app is absolute garbage. Takes forever to load, gives me an error every time I open it, regularly logs me out, crashes every time I try to add a photo to my pets’ profile, doesn’t save my pets rx (even tho she’s been on it for over a year and I have to reenter everything to request it monthly). This app has so much potential but it just doesn’t work. LOTS of bugs need fixed. A simple app like this should not be so complicated.

It’s hard to find anything. I used to be able to schedule appointments, now I can’t, or I can’t find the path to get there. It’s poorly designed.

User unfriendly. I can’t update any of my pet’s information and nowhere can I add another pet. It’s as though the submit button is dead. I really wish my current veterinarian’s office would dump this app. A previous vet used PetDesk and I found it to be so much better to use.

It was easy to register my pets and the records are correct because the vet adds them. Anything I want to add from my end doesn’t upload including information about my pets and photos. Booking appointments is a frustrating process as well. I need to keep the app for proof of records and this is convenient when traveling but it is very frustrating to use otherwise.

I usually can’t get logged in without a crash, but if I do the app crashes shortly after. Please implement error handling try...catch... Programming 101 really.

I’ve got 23 “notification” bells - When I try to click on them to clear the app crashes. Think it’s pretty cool concept, but app isn’t so great.

The health alerts specifically are pretty much nonfunctional. I get them and can read them but if I try to click on the 3 dots to the right of any alert, the whole app just crashes every single time. Multiple reinstalls. I have to go to the website instead.

Used to work. Now I don’t know why my vet ever connected their name to such a worthless piece of crap. It won’t let me log on even though I know my password. It won’t let me create a new password. There is no customer service to contact. Completely useless.