PetuNew

I have had no problem using my pet cam for the past few years and all of a sudden we got a new Wi-Fi unit at home and now I cannot get it to reconnect. I’ve tried to reset it. I’ve tried to power it off. I’ve tried to delete and reinstall the app and nothing is working and I do not have the manual instructions and I don’t know what else to do and there is no contact information for the app developer. 😡😡😡😡😡😡😡😡

The app for iPhone does not give me the treat option

I updated my app and it will not connect to my machine. The machine work fine until after I did the update. Wish I never updated the app.

I got this as a gift. Never have been able to connect the device to my phone. I’ve contacted support through the app under the “feedback” multiple times and never heard back. Device just flashes green, will try to connect, it gets to 100% and says connection failed. Feels cheap.

Works well for me. I have the food dispenser with camera and never have had a problem with it and it's been a year. I don't understand what is up with all the bad reviews

Everything works except that I cannot see my pet through the camera. I can only see something if I take a picture or a video and save that to my phone. I’m not sure what to do? I’ve tried restarting the app.

As someone else mentioned, the feeder works fine but the app usually doesn’t let me log in for connectivity issues and then once it finally lets me in to my account, the camera won’t work as connection has failed….and then once you’re finally in, the camera freezes.

It worked just fine for a couple of months. Really loved it, but now I cant get logged in so I cant get the automatic feeder to work. I get stuck at a loading screen. I thought maybe my account was the problem but when I made a new one, the same thing happened

Dont waste your time with this product. It just completely went down and now i can not monitor my dog with sever separation anxiety.

So frustrating, updated our router and had to reconnect this device. It won’t even get me to the login screen, I tried to create a brand new account with a new email and I can’t even get past that screen. No updates on this app in the last eight months, it is total garbage and the device is completely useless to me now.