Convenient but bugged
I’ve only used this for a short period of time so far but the one issues I’ve had is that the app will close out on its own randomly. Then you have to log back in all over again. This makes it tough sometimes to use features I really love. That being said the app is very handy with plenty of info and account management opportunities. One of my favorite things is the Chat Now function. I often have questions, being a new user, and they always have a quick and concise answer that proves true. They are always very polite and understanding. I enjoy that it’s a real person who can figure out what you need or what exactly you’re talking about, as opposed to a bot or ai that lacks the ability to infer and can only function on either extremely vague or extremely specific prompts. I hate bots and ai, I love that PFCU has real people :)
