Point Breeze Credit Union App

Mobile Ap is not convenient when it won’t recognize checks to deposit. Spending 15 minutes to deposit a check ( if it even works ) is not efficient. Something needs to be improved. Out of desperation, I just photographed a check on my tablet, then took a photo of that screen with my phone. Finally I was able to complete the deposit !! That’s unnecessary waste of time. I also think I can’t choose an acceptable required nickname for my review to post, because it’s negative

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Every time I open the app I have to sign in again. Didn’t used to be like this. Please fix

Everything here is easy! From transfers to deposits! Simply amazing!

I asked a relative to transfer my money to my account and it has been over ten minutes this has happened various times I hope for this to be fixed or I may be changing banks

I truly don’t know how this institution has so many 5 star reviews. While the credit union itself provides decent service and good rates, it’s banking app is not user friendly and very outdated. I have a joint checking with my husband and they failed to inform me beforehand that because he is listed as primary, only he has access to online banking for the account from his app or the website. This makes bill pay and checking balances extremely difficult. Also no matter how many times I log in from my phone or my personal laptop the app makes tells me it has to verify this unknown device with a code to my email or phone. This is painfully annoying every time. These inconveniences have us considering a new banking institution. I should be able to check my balance online to any account I’m listed on any time I want.

Great courteous service . Best rates !!!

I would like to commend the representatives, I think there are 6 in your Call Center. They are always professional, knowledgeable, personable and so very helpful ! I have been in Point Breezes Credit Union since 1974 and have never had a problem! I actually enjoy Cindy, Holly, Sean and other representatives! They appreciate having my business and they are a major factor why!

Can’t view account #, can’t make payment from outside bank, uses pop money while every other bank has zelle. I have my car loan through point breeze, great credit union. But it’s a pain to make the payment I have to go the branch every payment because I don’t use their banking only the mandatory savings for $5.

I have been with this credit union since 1970! My dad used it also and worked for them for some time. He would have loved the App!!