Yes, Polygroup Smart Products is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The Polygroup Smart Products app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Polygroup Smart Products is free.
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Why is this app even still in the App Store? It hasn't been updated in 3 years! It doesn't work. My "smart" tree is only a year old and the app has never worked for me. Sadly, there's no way to know about the app until after you've bought the tree.
I would give this zero stars if I could! Followed the instructions as stated to get connected with no success. Waste of time! ID doesn’t show up in WiFi selection, network settings only says failed and doesn’t do anything else. Deleting the app and reinstalling it did nothing.
Agree with first review I saw- app button doesn’t even work to just began with the set up. You can’t use the Alexa either to connect the tree!
App does not work. Period.
This app does not work - poorly designed and not supported. Do not waste your time, as I have, trying to set this up.
So me and my parents download it and I won't work. I reset my phone and nothing. It's a waste of time. This is a bad app don't waste your time on this app! No wonder it has 1.5 stars! Waste of time bad app
Doesn’t work don’t wast your time and return your product.
Very dumb do not waste your time it doesn’t do anything and you might as Well get rid of your product too.
Super cumbersome to make the tree a “smart tree”. Easier to push the bottom on the tree switch. You have to use their app to setup in Google home and Google Assistant but only works in Google assistant and after speaking a command and then speaking what you want it to do. No shortcuts.
I am a software engineer and I couldn’t get this working. Don’t waste your time.
