Pool Service Software

System works good customer service lacking in response to customer needs or requesting feedback. Like shopping list in visit but not extra items. Extra items should have shopping list capabilities. Never get contacted about tickets for support. Could be better hope it gets there eventually.

I don’t review apps often, but I tried 3 other apps before PSS, they all claimed to work well for running a pool business, but I couldn’t make them work for me. So glad these folks made a pool service app that actually works well and is pretty easy to set up and use. Keep up the good work.

Moved my entire company from PTPM to PSS. So glad I did! Their customer service is TOP NOTCH. Software improvements come out faster than others I’ve tried over the last few years. And they take every suggestion for feature or tweaks to heart and see if it’ll will for the overall experience. You won’t be disappointed. Update 2 years later: PSS keeps getting better and better! The new features are great and they keep working on the details to make things even easier.

First a special shoutout to Gus from PSS! Gus went out of his way MANY times to ensure that the software was set up properly for our business. The versatility of the software is also crucial because to me there's no ONE way to set up software for a pool business because everyone does billing practices/runs businesses differently. Within weeks of the software we were on a roll and had very very little issues after 5 months of using the software. We did have some hiccups at first but Gus's incredible response time helped us sort out issues very quickly. It's also important to note that the mistakes we made were OUR MISTAKES and after telling Gus how we wanted the software to process....we adjusted the settings according to what Gus said and it has been working GREAT!!! Thanks to this software we had our most profitable year since one our major issues was being behind on billing and having our secretaries nit pick and bill every chemical one at a time. Automating the billing makes us more money, prevented a lot of mistakes, and free'd up A LOT of time for our secretaries. The software also saved a lot of time for our accountant because the billing automatically syncs to Quickbooks when set up! Lastly Gus truly does take user feedback seriously and even implemented one of my ideas within WEEKS when i was a new customer. Bravo to the people from PSS you guys truly made a difference in our business :)

This software has everything I’ve been looking for! It saves me time and money with the recurring invoices and dosage cost tracking. It’s easy to use and my customers love the service visit reports they receive. The support team put me through an on-boarding process, helping our team get setup on their software. I’m excited to scale now that I feel more structured.

They are changing so quickly. Always updating. Becoming the best product on the market for pool pros. Cannot recommend high enough

This app is definitely responsible for a lot of my company’s success so far. It makes running a pool service company easy and simple. Just like any app I have seen a bug here or there, but their customer service is so good. They pushed out an update to fix the issue within 24hrs and were in communication with me the entire time. I highly recommend using this app, you won’t regret it.

Well put together app that is easy to use to run my pool service business. The reports look great and are very customizable. They also have support for QuickBooks, but you can also just use their invoicing in case you don’t have QB or want to ditch QB. The customer support is excellent, thank you!

Not a lot of innovation happening in the pool maintenance industry, this was a welcome app for improving and making it easier to run my business!

I just want to thank the mastermind behind this website. I was having an issue before I came across this app and thanks to it my company has been stronger than ever. You should definitely use this app.