---
title: "PortalConnect - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Welcome to PortalConnect, a free app that allows you to use your mobile phone to access your personal health record as well as:

  • Engage in secure messaging with your physician
 • Review library fi"
---

# PortalConnect — United States

![PortalConnect App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/bd/6b/ee/bd6bee2b-6c63-74b8-c564-208ac9439d13/PortalConnectAppIcon-0-0-1x_U007emarketing-0-7-0-0-85-220.png/434x0w.png)

**Developer:** [Hello Health](https://apptail.io/developer/hello-health-nuzc)
**Category:** Medical
**Rating:** 1.3/5 (36 ratings)
**Price:** Free
**Bundle ID:** com.hellohealth.patient.portalconnect
**Store:** Apple App Store
**Country:** United States
**Version:** 1.5.45 (released 2025-04-10)
**Original Release:** 2013-01-25
**Languages:** English, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id594261400)
**AppTail Page:** [https://apptail.io/app/portalconnect-uHXc/united-states](https://apptail.io/app/portalconnect-uHXc/united-states)

## PortalConnect Description
Welcome to PortalConnect, a free app that allows you to use your mobile phone to access your personal health record as well as:



• Engage in secure messaging with your physician

• Review library files shared by your physician
• Review notes from your past appointments



PortalConnect requires a subscription service. Check with your physician’s office for details on how to enroll.



Making Health Care Easier

--

With access to your personal health record (PHR) through PortalConnect, you can quickly recall past procedures, physician recommendations, lists of your current and former medications and much more.



Need help?

--

Visit the Website at  send an email to info@portalconnect.net or contact the team at 1-866-779-1526.

## PortalConnect Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/b8/b7/45/b8b74505-6ac0-88d9-4b19-b51b048ef706/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/35/e1/8c/35e18c22-9fd8-8610-febb-3005f446262f/mzl.pwpbrcdo.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/9e/54/c2/9e54c2dd-d2a1-03e5-ff00-4c4e2215136d/mzl.wrtrmfps.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/fb/e1/28/fbe1288f-92cd-8108-2c8f-774db6833569/mzl.sbxdvzta.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/be/d3/47/bed34716-3b62-ea2a-f4ea-651e22d79111/mzl.kflmscxq.png/1242x2688.png)

## PortalConnect Rating Breakdown in United States
- 5 stars: 3 (8%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 stars: 33 (92%)

## PortalConnect Reviews in United States

### *---- "Sucks"
Tried to message my doctor. Couldn’t because once again Login refused to function. Tried on 4 devices on both the app and website. Their help phone number says not in despite it being well within their stated business hours and they are not responding to emails in a timely manner. Stuck using this  because this is what my primary chose.
-- TrackWhim, 2026-02-11

### *---- "Null portal error. App does not work!"
This app is a disaster. You can’t even right a simple email to the provider. All the messages are a null error. I would give the app a 5-zits-award. Might as well put this puppy out of its misery! 🧨💣🧨💣🧨💥💥💥
-- NewtonsBlast, 2025-03-26

### *---- "Deserves ZERO STARS!"
Great when it works…unfortunately it experiences too many glitches….often!

THIS IS A TOOL FOR COMMUNICATING WITH YOUR DOCTOR—-IT SHOULD ALWAYS WORK!
-- Kali Dynami, 2023-12-22

### *---- "NOT user friendly"
This app appears to be for improved communication between patient and provider.  However, it is nothing but a headache!
You cannot upload files.  The only option you are given is to upload from photo library or camera.
Wish my doctor would change this service to something more efficient.
-- Huntress01, 2023-10-30

### *---- "Terrible"
This app is useless unless you are using a desktop. It simply doesn’t work. I wouldn’t even give it one star. Garbage
-- TWBTA, 2023-08-06

### *---- "No sign up"
How is one suppose to sign up if there isn’t a place for it just a username n log in? It makes no sense . Please make it much friendlier access like MyChart where you don’t need an activation code , cancel n reshedule and leave a message to a physician . I just looked online , why would there be a fee for looking into your own chart ?. That is insane . Please fix everything to make more sense .
-- maddy067, 2023-05-05

### *---- "Not user friendly"
This appt is not user friendly. You cannot make appointments nor reply to a message. To access another family member, you have to log out and sign back in. You can only use a computer to log in on the website-you cannot use a mobile device to log in. It’s very frustrating since we live with mobile devices and do not carry laptops or desktops with us. Please get this fixed.
-- Magnet2012, 2023-01-16

### *---- "User-non-friendly"
This app is called Portal Connect but since it links to Hello Health, my password cannot be saved for the app. I have to manually access the password on my phone or type it in every time. 
It doesn’t notify me in the phone about messages, only via email. 
It doesn’t remind me of appointments or allow me to add them to my calendar. 
It simply wasn’t working. Needed an update, but didn’t have the simple courtesy to tell me so (every other app does). 
AND has the audacity to charge me $200 annually to keep in touch with my doctor. She chose this app, and doesn’t have the bandwidth to change it. Such a shame they are ripping off patients and doctors. 
Use some of that money to make the app work well, please.
-- AHavens1, 2022-06-17

### *---- "Absolute garbage"
The iOS app won’t allow me to login to my account and I need to revert to the website on Safari. Tech support can’t help past telling me to reinstall the app. Don’t bother proving an “app” that doesn’t even log in. Even when it used to work, it was clunky and hard to use. Absolute amateur hour. I wish my doctor didn’t insist on using this garbage.
-- Annoyed Ang Moh, 2022-01-25

### *---- "Very difficult to Navigate"
This is undoubtedly one of the most difficult, clunky apps I have used (and have to) in a long time. If it were my business I would definitely be looking at other options for my clients ASAP.
-- johnsobr, 2022-01-20

[View all PortalConnect reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## PortalConnect Discovered Keywords
- connect portal
- hello health

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## PortalConnect Available In
- [United States](https://apptail.io/app/portalconnect-uHXc/united-states)
- [Canada](https://apptail.io/app/portalconnect-uHXc/canada)

---

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