Portavadie

The app failed at the first hurdle! I tried to click on more info in the Berthing section to see the berthing rates, but each time the app crashed.

Booked the stay on Hotel . Com, we chose Portavadie following recommendations by a fellow dog owner but on the booking site there was no way to indicate that we would be coming with dogs so put it in the notes/ request area On arrival we were informed that we had a Lodge Room, no indication at the Lodge that dogs were not allowed and we did find it strange that we had been proxy with an upper floor room. The next day we received a message from reception asking us to come and see then with no explanation- I called back and was told by the person that there had been numerous complaints about the dogs? Funny as most people we had met going in and out were happy to pet them At reception on return we we firstly informed that we would be charged for room clean. Then it was we would be charged for room upgrade- even though it was not our fault we paid to allow us to continue our stay!

Has a fantastic two days at Portavadie Marina for my wife’s birthday treat. Food is excellent and I cannot fault the staff at all. Caitlyn and newcomer Emily were simply first class and super friendly on Tuesday night so a big thank you to them for being “just so nice” Also worth mentioning was Emily’s attention to detail for a beginner when laying out the tables for the next day, you don’t get this very often nowadays unfortunately. All leisure facilities were spotless and very well run with the exception of the sauna out of order but no serious complaints there. If we have a complaint it’s for the silly things that don’t make sense to get wrong. Two nights we asked for rum cocktails to be told “no rum and no lime” I can’t understand how a bar runs out of rum🤷🏻 when we asked on the second night and got told “we have rum but no lime” that just makes no sense to me that if you run out of something that you make damn sure you have it 24 hours later. I could have picked some up for you in Campbeltown at the co-op. A wee thing to perhaps consider would be for safes to be put in rooms like most hotels nowadays. This makes for more relaxed visitors when out on a day trip. Thank you 🙏

Booked to stay in our vw camper but we had a mechanical problem with the van . So we booked a two bedroom luxury apartment instead . The apartment was spacious clean and was to a very high standard . Views of the marina and lock fyne were fabulous. The leisure facilities were first class . Even the Scottish weather gods were kind . We will be back without a doubt .

Loved our stay food and staff excellent .

Had a great time camping in Portavadie. The facilities were great, site was very clean, food was lovely and the spa was fantastic. Will be back, a big thank you to all the team.

Very welcoming and great food ❤️