Post and Courier e-Paper

Long time subscriber and very unhappy. Simply doesn’t function. Over 50% of the articles I click on the app shuts down and the overall program runs at a snails pace. Not sure how this happens in 2023. Prefer the old version over new.

Get rid of “ads bar” make it a real newspaper without the annoyance at the bottom of every page! I know it can be done since it has sporadically popped in & out and other newspapers using same template have eliminated ads!

This has got to be the worst app I’ve ever used. The current day’s paper does not always show when I open the app each morning. The app has to be deleted then reinstalled to see the current day’s version. Today I’m only getting the puzzle section and one page of the Business section. Yesterday entire articles were chopped off at the end. Garbage app.

We have been post and courier subscribers for almost 40 years. We gladly switched to the digital edition when it came out. The new app that came out in the past month or so is almost impossible to use. The top and bottom toolbars plus the ad bars take up almost a quarter of my iPad screen. Then just a few days ago, the app became completely useless. Downloading the paper results in a full page of minute print. The “next” button shows two pages of the paper, with minute print. Expanding the page makes the page wobbly, and the next button still takes us to two tiny pages of print. The E edition on the web is just as bad. I have called and been told that there is not a problem, as if I am making up this awful experience.

Who is managing this app? After much complaining, the ad bar went away and for a couple weeks it was pleasant reading. Now the stupid ad bar is back. As much as we pay for this subscription we should not be subjected to more irritating, content covering ads inside the app. Maybe fire the folks managing the app and find someone who knows what they are doing?

It is clear they can remove the ad bar, as it went away for a few weeks, but alas it is back. Come folks, get your act together! End of the month I find my local news elsewhere if the ad bar is still there. What the heck is with the advertising bar in the middle of the page. I am paying for this paper, and I don’t want to see an advertising bar on the page. This is not a free version of the paper. Please remove the advertising bar or at the very least to make it possible for the reader to close it out. It’s blocking much of the text, and is annoying. I know local newspapers are worried about subscribership, but I can tell you that this is not the way to treat your subscribers. I will unsubscribe from this paper if you continue an app that has advertising that is not removable.

The old version was clunky and buggy; this version is clunky and buggy. If you try to go back a page, the App signs you out. Random ads that cannot be closed out mask the bottom third of the page. The paper is 50% or so advertising already; why do they need to add another layer of ads? (Actually, I know the answer to that question and it has nothing to do with delivering news).

Love the new app. Great content and now everything in one place... the e-paper and the real-time news. It's been long overdue but very appreciated. And great content as always. Happy subscriber.

First of all, I love the paper content. What I find frustrating with this new version is that the ad at the bottom on the paper covers the content at the bottom of the paper. You have to manipulate the paper or article just to read the paper. Please fix this and place those ad banners someplace that they don’t cover content. In addition, the the Sunday edition no longer includes the Sunday comics. Why? Update. Good news. Now we can find the Sunday comics, thank you. It appears there is an improvement on the floating ads at the bottom of the screen, but I’ll give it a bit more time to see if it is a consistent fix.

Can’t log in to the new app. No one seems to know how to fix, or care to fix.