PowerUp Connect

5 stars

Absolutely terrible app and a coaches nightmare using it. Buggy and glitchy. Would never use if I had a choice

Have been registered in the app for well over a year. Registered and payed for several sessions for my grandson and just paid in full his spring session for skill center. When I went back into the app to check which team he is on and practice and game info it won’t let me now. It says my email and my credentials don’t exist. I receive emails from the club but lost access to power up. My contact information and credit card information is in that app. Why all of a sudden won’t it accept my credentials ? Maybe I did something wrong ????

How long has this app been around? Still no clicking on links, still glitches, still confusing navigation. If I didn't have to, I would certainly not use it.

Soccer association must use it effectively and they simply don’t. Ours here in Calgary says they start using it after the first week of play. Lol Do while it’s a decent idea it’s dependent upon local associations doing their job but they simply don’t care too.

On last update the maps broke. No link to maps. Please fix

Terrible app. Events do not get updated. Events get erased or disappear. No chat function. Just terrible.

Easily the worst app I’ve ever used. Our league forces us to use this app, otherwise I’d have given up after day one of attempting to navigate it.

As a parent, this app doesn’t provide any additional value. Not sure why the club has decided to switch to it and is forcing us to use it. Looking at the quality, I guess that it’s cheap. The UI/UX needs a serious overhaul. The app looks like an old joomla site from the early 2000s ported to a mobile version. Weird UI glitches happening with the sidebar on IOS (shaking up and down when toggled). Even a simple sms group chat has more functionalities than this app’s chat. Not possible to edit player’s profile in app. Not possible for parents to see events’ attendance. Not possible to delete player. Events edited in the web portal by the team manager take forever to sync in the app. Displays socket error in chat when the app is focused again after having run in the background. Very unintuitive navigation through the few available “features”. The last update’s release notes say it’s now possible to add a player’s photo. That option is probably buried somewhere in the depths of this atrocity because it’s unfindable. Overall horrible experience.

PowerUp is very frustrating to use. It doesn’t show information up front, doesn’t engage players or parents and makes it hard to get to the views you need. There is so much room for improvement if they just gathered feedback from real users.