Printer App ®

This apps misleads people by showing as an add in the App Store. It tries to charge £60 / year just to print, which will always be a free feature of any printer. Do not confuse this the HP Smart app which charges a subscription for automatic ink delivery.

I have an HP 8720 printer which does not have Bluetooth but when setting up the App for scanning to my Ipad the App insists I have to use Bluetooth as well as connect through the Network. But the app tries to set up bluetooth anyway and the wheel of hell just keeps spinning. A complete waste of money. DO NOT BUY IT UNLESS YOU WANT TO USE BLUETOOTH AND YOUR PRINTER HAS IT.

this application did not work for me. full of commercials and all sort of steal info from device. Not recommend....

Well looks like I’m taking this back to the shop as it will not connect to Wi-Fi. Also why do I need to pay more money when I have brought ink and don’t want any more.

This idea of offering an instant ink by subscription sounds brilliant, but in reality it is absolutely rubbish. I have had two deliveries of ink, been charged numerous times and after months of having this printer it has printed three pages. Not a good buy!!! Terrible customer communication, my advice is don’t touch it with a ten foot barge pole .

The app is great, but it tricks you into a one time payment of £14.49 which it turns out is a monthly subscription. There is no facility on the app to cancel subscription and they do not respond to emails through their own contact channel. Now I will have to discuss with my bank how to stop this payment!!

So, you pay for your printer, you pay for your HP paper, you pay for you cartridges, and now you have to pay for an app in order to cancel your print half way through? Honestly, the nefarious nature of software giants these days simply takes the HPi$$

App does not allow printing of apple documents such as ‘Pages’ or ‘Numbers’.

App does not have a section where the workings are explained. Also, the App leads to sections you don’t want or need and gives no instructions as to get back out again

Total rip off. Can’t print because you apparently need to pay subscriptions. The subscription notice won’t disappear off my phone. Absolute con.