Privacy.com

I’ve been using Privacy for maybe 3 yrs now. Love it and all the features that not only keep my funds safe but also gives me the snapshot I need of my spending habits. Since the update to 3.3.11, the transactions list isn’t showing the statuses like it used to on the right side. Where’s the “Pending”, “Settling”, and “Settled” statuses? I now have to make a few extra clicks: first on the card, then scroll down to the transaction and click on that to see the status. My viewpoint is the devs broke something. Some cards I prefer to put on Pause once a charge is settled which was so easy to see for the past 3 yrs until the 3.3.11 update. I hope you fix this. Please.

I signed up couldn’t get passed face identification repeatedly did it many times with well lit area I rather not use the app closed entire account

Don’t be fooled by the app’s name. Privacy app claims to protect user privacy while systematically harvesting sensitive biometric information under misleading premises This is NOT privacy. Read the terms and conditions. They demand from users to take selfies, upload photos of their IDs front & back, your SSN, then wait for a “verification review” Similar to companies that have a recorded message that says “Your call is important for us, please hold” while being on hold for 30 mins, then they hang up on you. My account was verified and good to go. No, you must connect your bank account thru Plaid, or use an “approved” debit card. Good luck finding one. After all that, you attempt to use one of their virtual cards for a simple transaction, it will either be declined, or you must wait for days to process. Requesting account deletion via email is a straightforward process, but Privacy has to make it impossible to do so. After I sent them an email to request deletion of my account 3 weeks ago, I still haven’t heard back from their nonexistent support.

I have 3 weeks with the account paused without reason, NO contact number for help, only by email, I have been sending alot of emails but they do not respond, very irresponsible service👎🏼👎🏼👎🏼

Trying to sign up. Email address is correct but no emails arrive. Checked spam folder. Tried to use support link on web site but the bot clearly is not smart enough to understand and answer the problem. Leaving a review seems to be the only way to potentially communicate

This app is has to be one of the most essential financial apps on my phone. I use a Privacy card for every internet transaction I do. Especially for this that have a subscription or reoccurring charge. This app gives you full control of those. You can chose if or when you want to be charged. No more surprise charges because you forgot to cancel a trial. They even do charge backs and disputes. I love how each card is locked to a merchant. I have had fraud attempts several times. These cards saved me. I’ll always use these cards.

Sometimes works sometimes doesnt and when it doesnt it’s at the most inconvenient times. Credit limit function doesnt work

Used to recommend this app to anyone and everyone . it does not work how it used to anymore . i paused one card and erased another - my bank was still charged regardless . do not trust this app anymore .

Why is it whenever I wanted to make a purchase with a virtual card I couldn't? My account was ALWAYS "under review". Does NOT help when I want to make a purchase but can't! Might as well use my Apple Card everywhere!

Required giving first and last name, address, SSN, front and back of driver’s license, and a selfie to enable account. Actually, that wasn’t even enough, I had to email their support too! What’s next, my first born child? A DNA test? Ridiculous amounts of hoops to jump through just to create temporary cards.