Project EV Pro

Have to register/give away loads of personal data only to find that the only way to use the charger is to prepay £20. No way to get unused balance back. Useless if you won’t be using one of their chargers regularly. It’s 2024 - Have you heard of card pre-authorisation!!!? Or contactless? or Electoverse? Didn’t use the charger as a result. And went elsewhere. Shame the app/payment model lets it down as hardware itself looked good.

Cannot get any of their chargers to work and they make you top up £10 before you even try. No phone line on weekends so now I’m £10 down and out of luck. Useless.

Nothing else to say

This app wants you to “top up” your balance with a minimum deposit amount before using, disgusting and should be avoided at all costs to stop this business model. If you are forced to use one of their chargers like I was, then download electroverse instead. This app allows you to use project EV chargers whilst only paying for what you use. A business model all of these companies should follow. Thank you Octopus Electroverse for allowing me to boycott this app.

Great app worked great as with most chargers, if it is not working it is usually the equipment rather than the app or provider.

Faffed about downloading the app and giving my inside leg measurement, no credit card on me, not carried one for years, so not able to get any credit. So no charge and wasted time. Come on greedy / lazy companies and developers, think about what you are doing, do a proper user needs analysis and stop making the world inefficient with your selfish goals.

I was a bit put off by the reviews saying you had to buy vouchers but I knew there was a charger near my mother’s that I’d be using more than once so wasn’t worried. However, YOU DO NOT NEED TO BUY VOUCHERS. I just added my payment details, plugged in, scanned the QR code and it started charging. It was really quick, no hassle at all. The app items is really nice, clean UI, I just don’t understand why the developers who have done such a good job didn’t respond to the negative reviews!

Why bother - park somewhere else as it won’t work despite repeated attempts.

Project EV must really hate EVs. Like it’s a project to kill the industry. All they had to do is provide a plug socket and take payment. But they’ve made the whole experience and complicated and useless as possible. Really must have remakes effort to create such a poor customer journey. Bravo.

Does the job when I need to use chargers at work and see my records.