Prorater

Lifeline Mobile App
Lifeline is a comprehensive mental health and wellness app built for remote patients in Saskatchewan, Canada, as part of the Virtual Health Hub initiative. It helps users manage mental health through structured tools, connect with professionals, receive ongoing support, and follow up on progress. Built-in risk analytics and alerts support experts in monitoring patients and enabling timely intervention within a secure, integrated care environment.
It connects with a mental health expert's portal, allowing mental health professionals to track progress, schedule virtual appointments, and communicate directly. The LifeLine Admin portal enables administrators to manage patient profiles, assign or reassign doctors, and coordinate care. The app also features an AI-powered chatbot for emotional support and informational guidance.
Lifeline is not a substitute for clinical care. It supports existing patients under expert follow-up. The app is not in clinical use and is not compliant with clinical or regulatory standards.
Key Features:
1. Onboarding Process
• Guided introduction to the app.
• Privacy and consent forms for ethical use.
• Terms clearly state the app is not for clinical deployment.
2. Mood Tracking
• Log daily moods with emotion tags.
• View mood trends to identify emotional patterns and triggers.
3. Medication Management
• Users can add medications; doctors may also assign them for display only.
• Not an EMR; no pharmacy integration.
• Set reminders and log taken or missed doses.
4. Appointments
• Book and manage virtual mental health appointments.
• Join secure video calls (via Amazon Chime SDK).
Disclaimer:
This app serves solely as a communication platform to schedule and conduct video consultations. It is not a substitute for any medical consultation system and does not provide medical advice. All responsibility for medical guidance lies with the licensed healthcare professionals, not the app.

5. Mental Health Questionnaires
• Complete PHQ-9 and GAD-7 once every 7 days.
6. AI Chat Assistant
Offers a supportive, empathetic experience for emotional encouragement. Not a source of medical advice, as stated in the app’s Terms.
Key capabilities:
• Conversational Support: Friendly, emotionally aware dialogue, displays the thought process.
Citations:
• LifeLine-curated.
• External sources via Anthropic Claude 2 Sonnet on Amazon Bedrock.
• Session History: Interactions are summarized for continuity and shared securely with the mental health expert's portal for review, monitoring, documentation, and timely support.
• Local Storage: Up to 100 messages saved locally per user; older messages are auto-removed.
Users can report any AI-generated response directly within the chat for moderation, and the chat supports both voice input and AI voice output for a more natural, hands-free experience.

Disclaimer: Any responses or suggestions provided by the AI agent are not a substitute for professional medical advice. Users must consult a licensed healthcare professional before making any medical decisions based on AI-generated content.
7. Vent Zone
• A private, anonymous journaling space for emotional release.
8. Rewards System
• Earn points for self-care tasks.
• Redeem for digital incentives (no physical/financial rewards).
9. User Profile
• Manage personal info, preferences, and engagement history.
• Control reminders and notification settings.
10. Emergency Call Button
• Tap to call 988 for national mental health crisis support; LifeLine is not liable for any crisis management.
11. Push Notifications
• Alerts for medications and appointments.
12. Email Notifications
• You will receive updates for appointments. For any questions or support, contact us at [email protected].

**This app does not replace professional medical care. Users should always consult a licensed healthcare provider before making any decisions related to diagnosis or treatment.**