PRVEPA

I couldn’t set up auto pay on this app because I have a slightly longer email than normal (this email is linked to everything I do so I can’t just get a new email) and it won’t fit into the email field. I’ve never had this issue with any app or website so I don’t really understand why the character limit is as small as it is.

This app is a headache to use. The explanation pop ups need a toggle because I KNOW ALREADY. The outage report used to have more detail where I could see about where the outages were and could tell when they were getting to me. No one likes a two finger scroll. No one. But I guess I can pay my bill with it. I’ve seen it done better than this version. PLEASE think of fixing it for people that know what to do.

Would not recommend

When I open the app it reads my Face ID and then it force closes straight to my phones Home Screen. I can’t manually login either. Please fix it. It was working fine.

I’ve had this app a while and have never had trouble. Now I can’t log in and it says Face ID then goes right back to Home Screen on my phone over and over

I have used this app for years to pay my bill. It has recently been updated and now it doesn’t work. I have deleted and reinstalled…. And have the same issue. It won’t even connect to anything and just says to retry. App was good but now is a total failure.

Please fix you app. It only opens in the log in page without a way to set up a account . Please and thank you.

I would like to be able to add multiple accounts. I have 2 accounts for separate areas and I wish I could pay them both on the app but it will only let me add one account.

Wish they would set me up with solar and work with fiber optic companies for rural internet users like me.

This app is useless. I can't log in for the simple fact that there is no option to create a login wth?