Pulsara: Medical Communication

Poor notification management for Apple Watch integration. Even on mute will continue to notify. Very bothersome when on a run, or in a movie theatre. Unable to figure out how to stop the relay without hampering notifications on the phone.

I’ll have my call status as off and yet it continues to go off after shift waking me up after being up for 24hrs. Unacceptable. Do NOT download!!!

I do enjoy this app but I’m deterred from using it to its fullest potential because of the lack of the ability to switch between agencies easily. I have to log out of one agency and log back into another, sometimes on the fly, and remembering the usernames and password’s for both is never easy! Try to do that with a high acuity call and forget it!!! This kind of single log in/multiple agent application is done with I am responding and it makes it really easy to switch between agencies and individual calls. I will keep using the radio for my hospital reports until this is fixed.

Being new to the stroke program in my institution I didn’t have any experience with Pulsara before jumping off the deep end. This tool is so amazing at keeping the entire care team up to date with the patient condition, treatment decisions, and the overall plan. Messaging to inform the team of changes in condition or plans that go out to all members at once?! Life changing! No longer am I copying messages and sending to staff members. Treatment times have improved since implementation and I am so grateful for this having this tool in my back pocket (literally) to help change patients lives. The customer service team is always available to help navigate changes in the tool and answer any question I have.

As the Physician Medical Director for a large urban EMS system and its surrounding rural county EMS agencies I can attest that PULSARA improves patient care. The ability to seamlessly connect all relevant patient care participants in a streamlined efficient communication platform that begins right from patient contact with EMS is an impressive and powerful tool for improving patient care. In my city and healthcare systems we currently use Pulsara to activate STEMI/Stroke alerts from the field allowing our registration, ER, neurology, radiology, and Neuro-interventional teams to activate cath labs, CT protocols, etc. The entire patient continuum of care team is aware of the patient within minutes of EMS arrival. This ensures that the appropriate patients have Cardiac Cath Lab activations(cardiology review EKG before arrival to ER), neurology at bedside on arrival to ER(expidited tpa decisions), CT imaging, and Neuro interventional available upon arrival to the hospital. We have drastically improved our door to needle times in these time sensitive critically ill patients. If your EMS agency, community, or hospital healthcare system struggles with communication between the EMS teams in the field and the hospital based care teams you should give PULSARA a look!

Pulsara has completely streamlined the communication process for my hospital. Especially when alerting my on call teams for emergencies. A great product that is saving patients massive amounts of time to treatment. An even better team to work with, and really get the big picture.

As a stroke program manager I helped institute Pulsara at a metropolitan medical center outside of Portland Oregon. Our “stats” instantly rocketed to success in door to needle and Cath Lab for brain & heart.... then ... about 8 months later.. in an evening gathering, my significant other complained “ I don’t feel good”... long story short.. we called 911 who immediately transmitted his EKG (tombstone Ts) via Pulsara to the appropriate team members at the medical center... our 10 minute trip to ED had the perfect team necessary to get him into the Cath Lab within 33 minutes of arrival .. where he received 6 stents. Today over 3 years later- we enjoy canoeing, gardening, rebuilding old “stuff” & enjoying life. I can truly say Pulsara delivers what they advertise & set the stage of great outcomes. Louise Jenkins MSN Marc Koller, patient

Made a huge different to our ambulance operations!

Pulsara is a must have app for EMS agencies and hospital personnel that want to enable bidirectional communication between EMS and hospital teams. It will drastically reduce time to treatment in time sensitive emergencies (CVA, STEMI, sepsis) by combining all need to know patient information on one platform for all teams.

We’ve used Pulsara for stroke at our organization for about 4 years. Recently we’ve expanded use to our sister hospitals. It has become like an information superhighway. The amount of time saved and the linear nature of the communication allows us to provide care in an efficient manner. I can not imagine going back to pagers, calls and nightmares to communicate during a potential endovascular case. Our Pulsara rep is FABULOUS, always there when we have questions or suggestions for improvement!