Queen Mary University London

It’s convenient to have different QM “apps” combined in this single app but it’s extremely tedious to operate particularly having to constantly enter passwords for using different things within the app.

Just throw a bunch of nonsense together and make everything available through the web version without any regard for the UX. Internationals are paying 25k/year for this

It's trash and can’t log in, the page is blank, so that I can't get the code to check in

I’ve been using this app for over a year now and this is one of the apps where I truly wanted to rip my hair out. First things first, when you load up the app, you are greeted to sign in with your university account. However, the signing in functionality doesn’t work half the time and most likely freezes and hangs requiring you to put in your username and password again. They have disabled pasting in your username and password making it a chore to manually type in. 2 Factor authentication is always required for every log in and they do not support authentication codes instead of phone numbers. If something happens to my phone number I am screwed as I cannot log in. For some reason it is the policy of Microsoft or the university to automatically log you out after a specific period of time whether or not you were using the app regularly. As you guessed I have done this process of logging in and using 2 factor authentication codes so many times I’m starting to go insane. As for the apps UI, it is dated and poor for todays standards. It is just a glorified web browser where clicking on tiles just redirects you to a webpage instead of just showing it in the app. The tiles are genuinely not helpful and lacking in features where it would be easier to go and use dedicated apps. The app always requires an internet connection to function. I only use this app to check my timetable and I cannot do that on the underground because it requires an internet connection. This app does not have any caching function. Tied with the brilliant logging you out randomly and I have to have my phone on me at all times just to check my timetable… This app is very poor and unfortunately I am forced to use inferior software like this.

Doesn’t seem to be working anymore. It just keeps asking me to log in, but then nothing happens.

The app is so so bad and slow Take ages to login into the account Such a shame to be fair QMUL please do better !

Worst app ever I had

A good app for everything in one place but the UI is not very modern and not something I would expect from a Russell Group university. It can be improved significantly. With many phones now with NFC and the drive to GreenMary it would make sense to utilise that feature as an ID card. On an iOS device the ID card can be added to the wallet thus reducing plastic use and eventual waste. So many students lose their ID cards and would be a positive step forward.

Has a lot of potential but not quite there yet. QMPlus Log in is a very variable experience - methodology seems to change randomly. Most issues relate to limitations of QMPlus functionality which are brought over to the app but not intuitive, eg found out by chance how to change landing page. Some pages not set up properly for viewing on phone. Having said that it is not bad and there is a lot of info in there - just that it’s difficult to find.

Not accessible for those using large text - layout does not allow for it. No pinch to zoom, either. Were disabled students consulted?