Quest NZ

Great app when it works but currently not working on IPhone 15 version app. Fails to update and just a white screen. Error code displayed.

First time I used it it kept freezing so I ended up ringing the hotel. Next time I entered my mobile number and click on ‘begin’…. Nothing happens 🙄🙄 I give up!

I read the other reviews and thought ‘how bad can it be’. It doesn’t even get to the splash screen - just a blank white page with occasional ’syncing’ messages. No idea why quest are promoting in their hotels an app that just doesn’t work. This is now fixed. The app works adequately now. The main issue is that it takes $1 from your account when you book. If you subsequently cancel the booking that $1 is not refunded. So basically you pay $1 for each booking even if you never stay.

It is easy to book and keeps your credit card on file. I like the feature of having two credit cards, personal and business, and it’s also great to get airpoints for bookings. I’m using the app now all the time.

Like other reviewers the web site is diabolical so I was hoping the app would make life easy, unfortunately no! So back to the web site. Great accommodation- poor booking technology

I didn’t think it was possible for a booking process to be worse than the quest website but this is. They are generally such a great hotel to stay in, but the booking process is so difficult unless you use booking.com and forgo the airports.

Every time I try and save my profile it says “oops, something went wrong while trying to save your profile” pretty annoying.