QuickPass Visitor Management

App has been down all weekend 👎🏼not sure who you’re paying for development and maintenance, but they need to pick up the pace.

When working it is adequate albeit some glitches Has been & still has no App access for days but works with a PC No number to call to report issues & speak to a human‼️ Needs feedback as well

Our community moved to this system. Initial username was an old email address. When I went to change it (which the system appears to allow) it now doesn’t recognize either username/email address. Cannot reset either username.

Game changer in our community, entry traffic goes much quicker! Someone robbed someone in our community and QuickPass was able to get footage of the vehicle & all of its information! Phenomenal job!

Doesn't work many times. for example it will say unable to save, check data connection - on Android, iPad, and PC, both wifi and cell data. So the problem is THEIR connection. Other times it won't save or let you edit a visitor. Other times it won't let you send a QuickPass to a phone or email. But after many failures (a guest will show up multiple times on one platform but not exist on others), I figured out on the PC browser version that it only allows a unique code. Then there are times when I've added a guest multiple times but the gate guard doesn't see it on his system, so the guest can't get in (even after showing the guard the QuickPass). Worst software.

We live in Canyon Gate, a guarded community. We rely on QP texting to clear guests. It’s NEVER worked reliably and now the app. won’t let me change my password. Wife is on the HOA board. Hopefully they can find an alternative to this flop of a system.

Not user friendly nor intuitive. Horrible app with limited options. Seems cheaply and quickly designed by a beginner programmer.

Can you please add a log / history of who was admitted and when, at least retain for 30 days… this would be helpful

Current version crashes on loading on my Xr. Restart reinstall not working.

Updated today. Now app closes down immediately when trying to save a visitor’s name/arrival information. DO NOT UPDATE until this app is fixed. It is currently useless.