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Description
((OTRS)) Community Edition is a free customer support software that lets you support your customers across channels like email, phone, customer portal and your website.
Installation
To use the mobile application, you need to install free packages JSON API version 6.44.0 or later (https://rs4otrs.com/products/json-api) and Mobile version 6.0.8 or later (https://rs4otrs.com/products/mobile) from the RS4OTRS.COM store on your OTRS 6 CE server.
Key features
- custom push notifications
- create ticket
- create customers
- change ticket parameters
- queue tickets
- ticket information
- ticket links
- customer information
- filtering and sorting tickets
- full text search
- notes and emails creating
Quick actions from the list of tickets
- watching
- moving
- assigning
- locking
- reply
Ticket quick actions
- change of priority
- status change
- queue change
- locking
- watching
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Installation
To use the mobile application, you need to install free packages JSON API version 6.44.0 or later (https://rs4otrs.com/products/json-api) and Mobile version 6.0.8 or later (https://rs4otrs.com/products/mobile) from the RS4OTRS.COM store on your OTRS 6 CE server.
Key features
- custom push notifications
- create ticket
- create customers
- change ticket parameters
- queue tickets
- ticket information
- ticket links
- customer information
- filtering and sorting tickets
- full text search
- notes and emails creating
Quick actions from the list of tickets
- watching
- moving
- assigning
- locking
- reply
Ticket quick actions
- change of priority
- status change
- queue change
- locking
- watching
Screenshots
Radiant Mobile Agent FAQ
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Is Radiant Mobile Agent free?
Yes, Radiant Mobile Agent is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is Radiant Mobile Agent legit?
Not enough reviews to make a reliable assessment. The app needs more user feedback.
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How much does Radiant Mobile Agent cost?
Radiant Mobile Agent is free.
-
What is Radiant Mobile Agent revenue?
To get estimated revenue of Radiant Mobile Agent app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
1 out of 5
1 ratings in Germany
5 star
0
4 star
0
3 star
0
2 star
0
1 star
1
Ratings History
Radiant Mobile Agent Reviews
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Radiant Mobile Agent Revenue
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App Info
- Category
- Business
- Publisher
- Radiant System Group s.r.o
- Languages
- English, Russian
- Recent release
- 2.2 (2 years ago )
- Released on
- Aug 26, 2021 (3 years ago )
- Also available in
- Russia, Hungary, Germany, South Africa, Mexico, Peru, Romania, Denmark, China, United States, Sweden, Saudi Arabia, Thailand, Türkiye, Portugal, Poland, Vietnam, Nigeria, Malaysia, India, Kazakhstan, Italy, Austria, Israel, United Kingdom, Finland, Egypt, Ecuador, Dominican Republic, Czechia, Switzerland, Belarus, Brazil, Azerbaijan, Australia
- Last Updated
- 5 days ago