RainToday

I’ve been using the Rain Today app along with their other app Weather Pro for a number of years, purchasing a single annual subscription to use premium features on both my iPhone and iPad. I’ve been very happy with the product up until now. Today being the time of the year when I opened Weather Pro on my iPhone it said my premium subscription had expired and to renew to get the features back. So I renewed expecting as other years that this would also renew Rain Today on both iPhone and iPad. How WRONG was I. The subscription successfully activated Weather Pro on my iPhone but when I opened up Rain Today I got a message that I also needed to subscribe to it to get premium features back. Thinking they were now just treating both apps as separate I stupidly subscribed to Rain Today on my iPhone. Imagine my shock and horror when opening the two apps on my iPad using the same Apple account to find that they were now longer premium and that a further two subscriptions would be needed to activate them. So that’s gone from 1 subscription to 4 subscriptions to now get the same as before. WHAT A RIP OFF. None of this was mentioned in the pop up box telling me my subscription had expired, just the same message as in previous years. This must have caught many out. I consider this huge change in terms of conditions without any warning illegal and have contacted the developer for a full refund as a result. If I fail to get justice I will be contacting the Apple App Store and suggesting they pull the apps until they make it clear that you are purchasing a subscription to a single app on a single device, not as previously. I have never come across another app where you have to pay again to use the same app on another Apple device using the same account. BLATENT RIP OFF NEEDS TO REMOVED UNTIL THIS IS MADE CLEAR

I’m missing not having the widget since IOS 18 update, it’s a real shame.

Per other recent reviews which I wish I had read, rather than looking at the default “most helpful review”. I wish I had not purchased a subscription for premium features, it does not work. I used the free version of their app and decided to pay for the premium service per the advert rain today was displaying. Money was promptly taken around a month ago. No premium features were unlocked. Several hours wasted looking on their FAQ and help pages. I submitted a ticket to RainToday , received a response telling me to take the steps I already explained I had followed. I sent approximately 7 further emails to rain today trying to seek help accessing the service they have charged me for, including a letter of complaint and a request for a refund. All of which have been ignored. I will now have to seek a refund via apple. Wasting more of my time. Under no circumstances would I now recommend any product or service this company are involved with. The experience has been awful.

Since iPadOS 18 widget has disappeared and no option to re add widget

“No rain expected” Pissing down outside Great job 👏

The free version is fine, although there are some limitations as you would expect. Having then decided to pay the annual subscription for the premium version I was deeply disappointed with what I got. To be honest, I couldn’t see the difference. Couldn’t find anything in settings that improved the offer or my experience, such as lengthening the rainfall timeline. Two conversations with customer support were of no use whatsoever, and didn’t actually answer all of my questions. Oh, and you have to pay twice under this new subscription arrangement if you want to have it on both your iPad and iPhone, even though it’s your same Apple ID. I won’t be renewing my subscription, and I’ll be deleting this app. In future I’ll stick with, what I think are better apps - Rain Alarm XL or Zoom Earth

It’s very useful as app gives short term indication of rain and is very accurate. But only if your location is correct! I live in Lelant near St Ives and app shows location as nearly 300 miles away! Notified multiple times over last 2 years and even explained how this likely happened. Supplied screenshots, correct postcode for area and nothing done to correct! Seems someone picked wrong St Ives for Lelant. But St Ives Cornwall location is correct and there is no Lelant near Cambridge St Ives. Sloppy and easy to fix, but nobody seems to be bothered to correct.

I’ve used the free version for ages now and love the accuracy of the rain radar so I’ve subscribed to the premium version to increase the forecast time from one hour to three hours. Paid my money but it’s still only showing one hour. Will be going back to free version.

The app is great, one of the best ever. However since Zendesk took over problems with my account, subscription and login have become a really bad issue. I have reported these problems numerous times over several months and months later and empty promises after empty promises nothing has been done I still cannot Login into my account. My advice is DO NOT subscribe to this app.

For the last few weeks, Rain Today shows “No Data” Error 2000 on all my devices even though WiFi is fully functioning. I have had this app for several years and rely on checking the severity of the rain as my house has previously been flooded once due to a heavy storm. I have Premium Membership which expires in a few days and have renewed this through the app, paying £8.99 for another year just before this fault occurred. I have reported this to DTN, sent photos of the problems to them as requested but have not received any reply since. This used to be a great app but since the takeover has been a disaster. Update: My Premium Membership has now expired and I am being asked to pay again to reinstate it - even though I paid this on 15/4/24 as requested in the app. I have contacted DTN several times with no success. Update: A month later, I still haven’t got Premium applied to the app even though I paid £8.99 on 15th April. I’m still getting no Error Code 2000, with no details of rain- even when it’s raining. I have sent many photos of the faults to Customer Service. My Status still shows as “inactive”. Do not bother getting this app - its just a rip-off. New Update: I’ve just updated Rain Today - 29/5/24 - as suggested by DTN - and now it crashes on opening. I should have known this would happen as it’s never been right since DTN took over.